Trying to figure out the process to handle this, I have a Part A was issued to Part B on a Job by mistake, both with different UOMs. I tried using Return Material and Nonconformance processes to put the material back to stock but the issue is that it won’t allow me to do so since the Part numbers are not the same.
You may need to nonconform it and scrap it from the job. Then you would have to quantity adjust it back into Inventory.
I’ve tried returning it to inventory from the job but that doesn’t work.
I attempted doing that, however when I pull in the Job material, it pulls up Part B, but Part A is the one that was incorrectly issued.
You will need to scrap it as Part B with a note that says it was the wrong part issued. Even though it was Part A that was issued, the system knows it as Part B because that is the part number that was supposed to be issued. Your job will look weird, but it will show that the part was nonconformed and there should be a reason in there as to why (wrong part issued).
Check the quantity for Part A. If it is off by the amount that was issued to the job, then Quantity Adjust it back into inventory noting that it was an incorrect issue to Job xxx.
Next, check Part B to see if anything was changed (inventory wise). If not, then issue it to the job, otherwise you will need to quantity adjust before issuing.
have you tried updating the part in the job to part A then doing a return material?
Here is a KB, not sure if you are getting an error message like “Exception has been thrown by the target of an invocation,” when trying to do the return, but even so, this KB might help you.
I don’t like the part about making a conversion class just to undo this… But the first idea in that article seems like it could work maybe, but it didn’t work for us since the UOM was different.
At a certain point you think about just doing a quantity adjustment and some sort of GL entry to offset the financial impact of the transaction.
I’m sorry this is happening to you.
Thanks, Utah for sharing the KB. I was able to fix the issue following the weird instructions.
Nice! Yeah I couldn’t solve it with the first instruction so I just closed the job cause I didn’t want to create a new class and all that.
Hmm, our UOMs were apart of the same class so maybe that helped in our situation.
Just to update on a solution, we matched the UOM then change the part number to the part that was issued incorrectly then did a return material, the BOM on the job was then reverted to the correct part number.