Thanks Todd. I've had contact with a few of these individuals, and it's nice to know how the structure all fits together.
Troy
Troy
----- Original Message -----
From: Todd Anderson
To: 'vantage@yahoogroups.com'
Sent: Thursday, April 19, 2001 10:24 AM
Subject: [Vantage] Who's Who at EPICOR these days
After posting a msg last week about whom you can email at EPICOR when you
want to unload I received several emails telling me that, as usual, I was
greatly confused .... no surprise there.
Here is an updated list with email addresses.
----------------------------------------------------------------------------
---------------------------------------
Rick Roll - President of EPICOR - rroll@...
___Rick Borg - Vice-President/General Manager of the eMfg div -
rborg@...
______Mike Pietrini - Sales Mgr - mpietrini@...
_________*** - All Regional Sales Mgrs
______Ann Bollmeier - Regional Consulting Mgr - abollmeier@...
_________*** - All onsite consultants
______Mark Pladson - Product Marketing - mpladson@... ( Middle man
between customers and development )
______Matthew Christus - Application Support Mgr - mchristus@...
______Doug Williams - Development Mgr - dwilliams@...
______Joe Jasper - Director of Support - jjasper@...
_________Steve Graham - Tech Support Manager - sgraham@...
_________Patrick Jin - Cust prog - pjin@...
----------------------------------------------------------------------------
-----------------------------------------
So:
* If you want to state your opinion of the annual maintenance contracts -
contact Matthew Christus
* If you want to know the status of the enhancement request you've been
begging for - contact Mark Pladson
* If you are not happy with tech support - contact Steve Graham or Joe
Jasper
If you want to move up the ladder - contact Rick Borg - he's now the BIG
cheese for Vantage.
Not happy with Rick Borg's response .... I'm sure his boss, Rick Roll, would
love to hear from you.
Hopefully this info is correct ... But as usual it is a moving target.
Todd Anderson
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