Webspeed Error Customer Connect

I just installed customer connect & I am getting the following
errors. Support has sent over a few documents. They had me check the
NameServer settings & the ubroker properties. They seem to be correct.
I cannot connect from the local machine. Anybody had any experience
with this error?
WebSpeed error from messenger process (6019)
Connection failure for host localhost port 5162 transport UDP. (9407)

Content-Type: text/html
WebSpeed error from messenger process (6019)
Msngr: the specified service name does not exist or has a bad format.
(5825): CusCnct803