We have the need to do a sale to for walk-ins, that aren’t in the Customer file. So we’ve created a generic Customer to use for counter sales and enabled Allow One Time Ship To. This allows us to enter the actual customers info into the Counter Sale using the One Time Ship To (OTST).
But when tax is calculated, it uses the address in the OTST, when it should be using the address of the warehouse.
Ideally the walkin-in’s info would be in the Sold To, and the warehouses address as the Ship To. But this would require creating a new customer for every walk-in.
Any ideas on how to make a counter sale always use the warehouses address for the tax calcualtions?
BTW - We’re using Avalara TaxConnect, so I don’t think creating an special Tax Liabilty and setting it as the default for our generic walk-in customer record would work.