From a security perspective, I’m not a big fan of using file shares for attachments. It certainly won’t be supported directly in the browser. I think @Rich mentioned that in a future release of the Edge (no relation) Agent will provide this again.
Another option is to set up a web server and update your links.
@Mark_Wonsil - Could we pull in the image from a Sharepoint?
Why I am looking at this, is because Kinetic doesn’t have a view option for attachments.
You download an attachment if you want to view it.
As my GIF shows, you can look at a lot of files quickly without having to download them.
(I’m not on Kinetic yet, nor have I fully tested this issue.)
In talking to some folks at Epicor, the simple explanation was that the design is that the ECM docs are really URL requests; and once you are in the browser, it and the OS take over when the call to that URL is made. (ERP doesn’t house the file, only a portion of the URL which is combined with the ECM server settings to get a full URL)
File transfer in a browser is controlled (for security) by all the things we have installed/configured in our browsers - blockers, anti-spam, corporate MDM restrictions, etc. but mostly the file-type associations with the viewer apps - you can attach anything in ECM, but can you view it? ERP can’t have all those formats/viewers in it’s embedded browser, so the external processing makes sense.
Kinetic would have to be able to intercept and spawn the correct viewer independently of the browser - is this even possible?
I’m not sure about creating attachments because that involves the file transfer and server-to-server connection/authentication in order to send a document to ECM but I assume that works OK in Kinetic although I’ve not tested it.
@Mark_Wonsil - I tried the web widget - and a number of approaches to display the local file.
I went to my browser and entered in the URL “file:///C:/DropFolderTemp/Assembly.jpg” and saw the jpg.
@jkane
Not sure about DocStar - looking for the basic solution that is working so well in Classic.
Really don’t want to go back to classic to get the same functionality - looking to using only Kinetic.
We created a virtual directory on our Kinetic sever to point at our file server, thus giving the file sever attachment a internal http address. Virtual Directory MS Link
Thereafter we created a quick function to replace the root directory path with our virtual directory path before the open widget to redirect to the VD http file path.