Vantage not able to retrieve shipment to post

Yahoo Archive
1

We've had a similar problem - have any of the items on your Pack Slip been invoiced?


Our problem was that the pack slip had been invoiced but for some reason the system hadn't checked the box to change the pack slip from Ready To Invoice to Invoiced.  It was easily sorted though with a fix from Epicor.  hth

2

Packslip # 88884 says that it's ready to INVOICE in AR INVOICE ENTRY, but after using the manual function and selecting this INVOICE, nothing happens.   It just returns back to INVOICE ENTRY without any invoices.  


Thanks in advance. 

3

Does the Sales Order have terms?

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, June 04, 2014 8:57 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage not able to retrieve shipment to post.

 

 

Packslip # 88884 says that it's ready to INVOICE in AR INVOICE ENTRY, but after using the manual function and selecting this INVOICE, nothing happens.   It just returns back to INVOICE ENTRY without any invoices.  

 

Thanks in advance. 

4
NET 30
5

Is Auto Invoice checked on the Sales Order?

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, June 04, 2014 9:36 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage not able to retrieve shipment to post.

 

 

NET 30

6
I don't see that box in Sales Order Entry.
7
Select Override Billing day in the selection screen. That should fix it.


Jose C Gomez
Software Engineer


T: 904.469.1524 mobile
E: jose@...
http://www.josecgomez.com

     Â


Quis custodiet ipsos custodes?


On Wed, Jun 4, 2014 at 12:49 PM, sanfranc415@... [vantage] <vantage@yahoogroups.com> wrote:

 
<div>
  
  
  <p>I don&#39;t see that box in Sales Order Entry.</p>

</div>
 


<div style="color:#fff;min-height:0;"></div>

8
After selected "manual" checking "override billing," it still doesn't return the invoice to post.  Just a blank selection. 
9
Usually this is because on the customer record the terms are selected but billing days are set to  monthly instead of weekly, only allowing you to bill on a certain day of the month

Check your customer record under the billing tab and see what it says


On Wednesday, June 4, 2014 1:03 PM, "sanfranc415@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-1386108168yiv9791195234ygrp-text">
  
  
  <div>After selected &quot;manual&quot; checking &quot;override billing,&quot; it still doesn&#39;t return the invoice to post. &nbsp;Just a blank selection.&nbsp;</div>

</div>
 


<div style="color:#fff;min-height:0;"></div></div>
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10
We've had that problem in the past, but this customer has the same terms "Weekly" "all days" as most of our customers.  Also, if you select "override billing days," this would resolve not being able to post for certain customers.  


11
Normally its one of these:

Terms problem

Zero $ on the sales order line

Shipment already had deposit on it and there was no $ to invoice

Auto Invoice selected on the sales order header (someone checked it by mistake and this was not an invoice from an EDI order). Uncheck ERS Invoice on the customer record going forward and uncheck auto invoice on the order header


On Wednesday, June 4, 2014 4:41 PM, "sanfranc415@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-671792854yiv0852122103ygrp-text">
  
  
  <div>We&#39;ve had that problem in the past, but this customer has the same terms &quot;Weekly&quot; &quot;all days&quot; as most of our customers. &nbsp;Also, if you select &quot;override billing days,&quot; this would resolve not being able to post for certain customers. &nbsp;</div><div><br clear="none"></div><div><br clear="none"></div>

</div>
 


<div style="color:#fff;min-height:0;"></div></div>
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12
Make sure that the Group Date is not prior to the invoice date.   



To: vantage@yahoogroups.com
From: vantage@yahoogroups.com
Date: Wed, 4 Jun 2014 08:57:27 -0700
Subject: [Vantage] Vantage not able to retrieve shipment to post.



Packslip # 88884 says that it's ready to INVOICE in AR INVOICE ENTRY, but after using the manual function and selecting this INVOICE, nothing happens.   It just returns back to INVOICE ENTRY without any invoices.  


Thanks in advance.