Seems to me that you could test this theory by just un-plugging their
workstation from the network, and try to navigate in Outlook or Vantage.
Any time that I have seen a connection cut , I don't remember Vantage
just "disappearing", but it usually gives you a plethora of "ok" boxes
talking about not able to find "widget" etc, which ends with a progress
screen telling you to "hit spacebar to exit"..
We have witnessed the same phenomena you are talking about, and you are
right that we cannot duplicate it. I personally have never seen it
happen, but enough users have complained that I know something is going
on.
I suspect it has something to do with a record locking problem between
two users, since it is so "random", and not duplicable.
We have never seen this happen on Vantage 3 or 4.
I have not called tech support on this one because I have no
evidence.... very frustrating!!!
Britt Moelling
M&M Manufacturing Co.
Paul Siebers wrote:
Britt Moelling
M&M Manufacturing Co.
[Non-text portions of this message have been removed]
workstation from the network, and try to navigate in Outlook or Vantage.
Any time that I have seen a connection cut , I don't remember Vantage
just "disappearing", but it usually gives you a plethora of "ok" boxes
talking about not able to find "widget" etc, which ends with a progress
screen telling you to "hit spacebar to exit"..
We have witnessed the same phenomena you are talking about, and you are
right that we cannot duplicate it. I personally have never seen it
happen, but enough users have complained that I know something is going
on.
I suspect it has something to do with a record locking problem between
two users, since it is so "random", and not duplicable.
We have never seen this happen on Vantage 3 or 4.
I have not called tech support on this one because I have no
evidence.... very frustrating!!!
Britt Moelling
M&M Manufacturing Co.
Paul Siebers wrote:
> Actually, the daylight savings time issue was separate from the onewww.
> Dick
> describes, since my issue happened before and after the mods as
> described
> below. But yes, you're right, Liam. I did post on this issue, and
> yes, I
> am still fighting it, the complaining users and the horrible demons of
> my
> most recent delirium tremens.
> It seems that on, only a few work stations (but always the same), for
> no
> reason at all, but usually after data has been entered and people are
> going
> on to the next screen, all of a sudden Vantage "disappears" from the
> screen.
> I have witnessed the phenomenon myself on a few occasions, but I could
> not
> reproduce it. When I repeat the same procedure on the same system
> (after
> the user logs back into Vantage) everything goes fine.
>
> HOWEVER; --and this JUST in-- my users are reporting also that Outlook
> goes
> down sometimes right with it. Of course they could not be specific
> (was the
> connection to the server lost, or did Outlook just lock up
> altogether),
> because to them it just plain doesn't work. But due to the fact that
> more
> programs are affected, I am now leaning towards a bad or flukey hub in
> my
> stack. As we speak I am having my network admin tracing down every
> connection. If each of the users can be traced down to the same hub,
> it
> will be a no-brainer. With the prices of switches coming down like
> they
> have been, this might be a powerful argument to replace our 4 aging 24
> port
> hubs with brand new switches. It would be the first time in my career
> to
> see a hub actually failing, however, I can't rule out the possibility
> yet.
>
> I will keep you guys updated....
>
> Paul (who prefers troubleshooting with a nice cold Tennant's Lager)
>
>
>
>
>
> -----Original Message-----
> From: liam@... [mailto:liam@...]
> Sent: Friday, May 18, 2001 13:53
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Vantage crash
>
>
> Paul Siebers once posted this.
>
> It appears the Microsoft MSVCRT40.DLL (a "C" run-time program) which
> was
> written to believe Daylight Saving Time is April 8th, not the first.
> Using the solution below will workaround the problem:
>
> 1) Both Progress tech support and Microsoft (MS article
> Q182042) confirm the error. Both are currently saying to "Uncheck Day
> Light Savings on your Server and manually set the time ahead one
> hour. For
> Report Builder reports make the same correction on the client
> workstation
> setting it ahead an hour also.
>
> 2) After April 8th, turn on Daylight Saving Time again and
> adjust the clock accordingly.
>
> I don't think it will help but it's worth a try. I suspect it does
> have to do with your OS though.
>
> And I would recommend red wine for crashes, and Jack Daniels for data
> conversions.
>
> --- In vantage@y..., PLAMAN DICK <dick.plaman@T...> wrote:
> > I have a situation that's driving me crazier.
> > Ever since day-light savings time, I have some
> > workstations that crash when they right-click
> > on date fields (to bring up calandar). This
> > seems to happen every other day. And only in
> > one location. I have re-installed Vantage,
> > checked network settings, NIC settings, etc.
> > I cannot discover what's causing this to
> > happen. In another building, I never have
> > this problem.
> > Can anyone recommend a course of action or a
> > strong drink?
>
>
> To access the Files Section of our Yahoo!Group for Report Builder and
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>
>
>
>
> [Non-text portions of this message have been removed]
>
>
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>--
> To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please go to:
> http://groups.yahoo.com/group/vantage/files/. Note: You must have
> already linked your email address to a yahoo id to enable access.
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
Britt Moelling
M&M Manufacturing Co.
[Non-text portions of this message have been removed]