[Vantage 8.03.410] Shipment Entry pulling incorrect quantities

Yahoo Archive
1
So just to update this in case someone encounters the same problem...

It appears the Copy Order function is behaving incorrectly when an order has job links.

It copies the field OurJobQty to the newly copied order, even though the new order does not have a job yet. Then when you create the new job on the copied order, it adds the new job qty to the old OurJobQty causing the number to inflate for each copied order.

The program support gave us for a data fix shows the problem has been happening for 3 years data wise, but we didn't see the errors on the qty pulled into the packing slip appear until we did a fresh install on a new server with the .410 patch.



--- In vantage@yahoogroups.com, "justincalbraze" <justint@...> wrote:
>
> User who works in shipping is complaining about Vantage pulling incorrect quantities when attempting to create the packing slip. It does not happen for all parts.
>
> The Sales Order will list a quantity of 1, the Job will list a quantity of 1, Labor entry will show a quantity of 1, but when the quantity was pulled into Customer Shipment Entry it fills in a random quantity.
>
> Has anyone experienced this before? If so what was causing it?
>
2
User who works in shipping is complaining about Vantage pulling incorrect quantities when attempting to create the packing slip. It does not happen for all parts.

The Sales Order will list a quantity of 1, the Job will list a quantity of 1, Labor entry will show a quantity of 1, but when the quantity was pulled into Customer Shipment Entry it fills in a random quantity.

Has anyone experienced this before? If so what was causing it?
3
Check to make sure the order line factor and release factor is 1.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
justincalbraze
Sent: Thursday, March 14, 2013 4:21 PM
To: vantage@yahoogroups.com
Subject: [Vantage] [Vantage 8.03.410] Shipment Entry pulling incorrect
quantities...





User who works in shipping is complaining about Vantage pulling incorrect
quantities when attempting to create the packing slip. It does not happen
for all parts.

The Sales Order will list a quantity of 1, the Job will list a quantity of
1, Labor entry will show a quantity of 1, but when the quantity was pulled
into Customer Shipment Entry it fills in a random quantity.

Has anyone experienced this before? If so what was causing it?





[Non-text portions of this message have been removed]
4
So far anywhere I can find factor, it says 1.00000000. I looked on the Sales Order under Line and Release, and I also checked on the Part level for Purchasing/Selling Factor.

Digging through the logs I started seeing an error I haven't seen before...

[13/03/14@14:25:25.175-0800] P-003268 T-003272 1 AS -- (Procedure: 'DoHeaderCalculations om/salesorderack.p' Line:16411) Field Company from OrderRel record (recid 7614186) was missing from FIELDS phrase. (8826)

Possibly related?

--- In vantage@yahoogroups.com, Mike McGee <mmcgee@...> wrote:
>
> Check to make sure the order line factor and release factor is 1.
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
> justincalbraze
> Sent: Thursday, March 14, 2013 4:21 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] [Vantage 8.03.410] Shipment Entry pulling incorrect
> quantities...
>
>
>
>
>
> User who works in shipping is complaining about Vantage pulling incorrect
> quantities when attempting to create the packing slip. It does not happen
> for all parts.
>
> The Sales Order will list a quantity of 1, the Job will list a quantity of
> 1, Labor entry will show a quantity of 1, but when the quantity was pulled
> into Customer Shipment Entry it fills in a random quantity.
>
> Has anyone experienced this before? If so what was causing it?
>
>
>
>
>
> [Non-text portions of this message have been removed]
>