Using Solution Workbench to migrate changes to Kinetic Dashboards and Layers

Kinetic ERP
1

Hi we are in the process of testing the new Kinetic 2021.1.12 version of Epicor and have it installed in our test environment. I have created a solution and have turned on solution tracking. I have brought up all our Dashboards in Dashboard Entry and Deployed them by clicking on “Generate Application”. I have edited the form in Application Studio creating a new layer and made changes to it to make look and feel more like it looked in Classic. I have saved these changes and published them. I then went into Menu Maintenance and changed their menu item to read program type “Kinetic App” and selected the customization layer to the new layer I just saved and published. Now we have upgraded our Pilot account to the new Kinetic 2021.1.12 and I have my solution full of all my changes. I built the solution and imported it into our Pilot account. When I click on a dashboard I get an error saying “Cannot Connect, Server not available”. I have to go into Dashboard Entry and deploy it again by clicking on “Generate Application”. I can then run the dashboard which brings up my custom layer BUT…the changes that I made to the custom layer are all gone and I have to make the changes again and re-publish it thru Application Studio. Has anyone else ran into this problem??? I talked with Epicor Support and they are aware of having to re-deploy the dashboard and have sent it to development. But, they need to try to duplicate my custom layer problem before they can submit it. Now it looks like I have to do all the same work I did in Test in my Pilot account and then once we go Live on it I will need to do it again! This is redundant and very taxing for me. Does anyone have any suggestions?

2

Hello Eva, did you ever find a solution for this problem? I’m on cloud on kinetic and unable to successfully bring my dashboard customized layers to production.
Regards,
Fernanda

3

I never got a solution from Epicor Support regarding this issue. I think it had something to do with the solution I created.

I have not had any problems with all other Kinetic upgrades since I did not need to build a solution for it.

Sorry I’m no help.

4

Hi sorry i still new in Kinetic and I try to import some screen and UD from E10 but I notice the Solution Workbench on Install been disable, is there something I had miss?