Using Epicor for recording sales of services

Is anyone using E10 for tracking sales that are related to service versus sales of physical products. Not sure how you would set up a part like this in Epicor since it isn’t an inventory or qty bearing item. We can establish a cost to the service, but again since I’m uncertain how it would be setup in Epicor, I’m not sure sure how to assign a cost.

Tom, I have done this by setting up a “billing” part number. It is a stock part, but not quantity bearing.

It will need to be “shipped” for invoicing.

Assign a product group.

Brad

We do it the same as Brad. We have ‘labor’ and ‘services’ part numbers (that ship/invoice at whatever coast/qty we choose to put on the order) PLUS we also do Service Contracts through the Service module. these are a bit more complicated, but will do recurring billing for you.

My old work is a Professional Services company and used Project Management, and E9. Quotes included a labor estimate, converted to orders, and orders attached to the PO, employees would put their time against the project which was in turn approved by the PM and on a fortnightly routine they would generate the billing. Finance would us the Get Project Billing process to generate Invoices.

Parts were non-qty bearing and non stock if I remember correctly.

Not sure if that’s the information you were after, but thought I’d put my 2c in.