One of my users cannot select invoices in AP Payment entry. Where is the setting to allow it?
Thank you,
Daniel
Not sure what steps your user has gone through, but we ran into the same problem when no payment method had been associated with the invoice. Once we set the payment method for the invoice and then created the payment group with the same payment method, the invoices were available.
On the select invoices screen within AP Invoice Entry, you can check the checkbox that says to include invoices with no payment method. When you spot any, it’s best to go back to the supplier record and set a default to prevent the problem in the future.
I am having difficulty selecting invoices as well. I selected the box that says include invoices with no payment method, but it still won’t allow me to select the invoices I need.
What is the due date of those invoices?