Upgrading Configurator to Kinetic > No Data, Can't change in App Studio

I am trying to update a classic configurator to Kinetic. When I set my configurator to “Design in Application Studio” to true, I don’t get any errors, it lets me save, etc. However, when I open the configurator in Application Studio, the app is completely empty. No layouts, data views, events, controls, etc.

When I click on “Add Page”, nothing happens. When I click on the preview button, it opens a tab, but immediately throws an error “Sorry! Something Went Wrong. Contact Your System Adminstrator. Correlation ID: {guid}”. Clicking Save or Publish appear to have no effect.

I haven’t done a conversion of a classic configurator before, but I have worked with many new / existing Kinetic Configurators, and I have never seen anything like this.

Steps taken:

  1. Tried multiple configurators.
  2. Open the desing in App Studio with the configurator Approved and Unapproved
  3. Open in app studio having never approved.
  4. Retry all steps in client rather than browser.
  5. Retry all steps in Classic Configurator entry rather than Kinetic Configurator Entry.
  6. Exporting / Re-importing Configurator.
  7. Cursing Kinetic while punching my monitor.

So far nothing changes the behavior. Anyone have any ideas? Or is this a case for Epicor support?

^bump for the morning crowd

Pretty sure thats just the new “sync” button, i.e you pretty much should never use it. It just bricks it without doing anything else.

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Awesome, awesome :dumpster_fire:. The KB / Instructions say that it should pretty much be available to design in App Studio as soon as it’s saved with that checkbox.

So is the only option to start from scratch? I should be able to do that without too much trouble, it’s a simple configurator, but that’s inconvenient.

When we tried to use the conversion, it bricked all of ours that we tested. We then had a call with an epicor configurator person that said ours were too complex to use the conversion and we would be better off starting from scratch so that is what we had to do.
With ours after running the conversion though as soon as you opened it in app studio it would error out.

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I’ve had reasonable results using the conversion. Haven’t tried it on any of my really complex ones, so far just a client built one that isn’t too crazy. Layout will come in pretty messy. One item that can muck things up a bit is user defined methods that use the out or ref parameter qualifiers. These aren’t allowed in Kinetic.In the latest version there is an error report you get that may be hidden across the bottom of application studio. Might need to adjust the palate to see them. Also if you are doing anything with the controls drilling into their underlying properties like fonts and the like not sure how that might play with the conversion.

While the conversions I have tried have given me something to work with the number of bugs are still giving me fits. My advice still stands that unless you need to go full kinetic I would wait until after the next release which I think is due towards the end of the year.

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Thanks everyone, I appreciate the answers! I’ll submit an EpicCare case just so it’s out there, but it sounds like my best bet is rebuilding from scratch. I should be able to get that done pretty easily, especially since the configurators aren’t terribly complicated. I can probably manage a lot of it with import / export alone.