Say I have an order, create a customer shipment for that order, invoice that customer shipment and post my invoice group.
Is there any way to update the ship to address on that Pack ID and possibly add something to one of the header or line comment fields?
Updatable dashboard or something like that? The goal would be to not create extra transactions to do this.
No. Epicor business objects will prevent you from updating an invoiced
shipment. The only option, and not recommended, is a direct db update.
Again, not something I’d recommend.
Andrew Fagan
afagan@sonasgrp.com
617-335-0505
Crazy, but if you re-open the sales order and change the address it actually flows through to the packing slip. It only references the ship to on the sales order.
Still can’t change the comments though.
You’d be better off doing an RMA and rebill the inventory out on the corrected sales order.