Paul,
They were able to duplicate my problem of searching by Product Group.
They were not able to dubplicate the latency after selecting a job after
browse.
They are on patch 513 however so this problem may be fixed in that
patch.
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Tuesday, August 17, 2004 12:03 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Thanks John!! At least I know it's not just our setup.
Jeremy you crack me up... I wonder what other enhancements they have?
I
needed that!
Paul
-----Original Message-----
From: John Whitlow [mailto:jwhitlow@...]
Sent: Tuesday, August 17, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Paul,
I just tested and can confirm your problem.
I am calling into support now.
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Tuesday, August 17, 2004 10:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Just wanted to update you guys on the Production Detail report lockup.
We
finally realized if we would wait about 30 to 45 seconds after searching
for
a job and selecting it the program would finally respond and you could
print
the report. They have had us do all kinds of performance tuning to the
progress setup and make changes to the client setup as well. Nothing
has
worked and now they want to see the database.
Everything else in the database runs really fast on the new server. I
don't
think they can say the server or workstations do not have enough punch
to
get the job done.
If anyone else is having this problem it might be good to contact
Vantage
support just to let them know the problem isn't isolated.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
They were able to duplicate my problem of searching by Product Group.
They were not able to dubplicate the latency after selecting a job after
browse.
They are on patch 513 however so this problem may be fixed in that
patch.
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Tuesday, August 17, 2004 12:03 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Thanks John!! At least I know it's not just our setup.
Jeremy you crack me up... I wonder what other enhancements they have?
I
needed that!
Paul
-----Original Message-----
From: John Whitlow [mailto:jwhitlow@...]
Sent: Tuesday, August 17, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Paul,
I just tested and can confirm your problem.
I am calling into support now.
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Tuesday, August 17, 2004 10:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage 6.1.512
Just wanted to update you guys on the Production Detail report lockup.
We
finally realized if we would wait about 30 to 45 seconds after searching
for
a job and selecting it the program would finally respond and you could
the report. They have had us do all kinds of performance tuning to the
progress setup and make changes to the client setup as well. Nothing
has
worked and now they want to see the database.
Everything else in the database runs really fast on the new server. I
don't
think they can say the server or workstations do not have enough punch
to
get the job done.
If anyone else is having this problem it might be good to contact
Vantage
support just to let them know the problem isn't isolated.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links