Unable to view Vantage help files

Yahoo Archive
1
Hi Butch,


Is the file you uploaded in epicweb.epicor.com? I can't find it. May be
I'm going to the wrong place. Could you tell me in more detail where to get
the file?


Thank you very much.



Best regards,
Henry Cheung
Teo Cheow Seng (HK) Ltd
Rm 1312 Shun Tak Centre, West Tower,
200 Connaught Road Central,
Hong Kong


Message: 1
Date: Fri, 1 Jul 2005 14:22:25 -0700
From: "Butch Menge" <bmenge@...>
Subject: RE: Re: Unable to view Vantage help files

I just uploaded a file to the Vantage group misc that will fix the problem.
Download the file and execute the file with the following
command:



regedit.exe /s {path}\vantage_help.reg



Butch



[Non-text portions of this message have been removed]
2
I am using Vantage 6.1 and now we are unable to view the help files.
Below is the message I am receiving

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site
might be experiencing technical difficulties, or you may need to
adjust your browser settings.

Thanks
Dan Ernst
Computer Services
Correct Craft, Inc.
(407) 855-4141
http://www.correctcraft.com
3
Dan:



What a coincidence, same here, just discovered less than an hour ago! Did
you by chance just apply Windows Updates recently?

Regards,
Scott Lepley
Systems Administrator
Mauell Corporation
Phone: 717-432-8686, ext. 14
Fax: 717-432-8688
Email: sal@...
Vantage version: 6.10.526



-----Original Message-----
From: Dan Ernst [mailto:dernst@...]
Sent: Monday, June 20, 2005 12:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Unable to view Vantage help files



I am using Vantage 6.1 and now we are unable to view the help files.
Below is the message I am receiving

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site
might be experiencing technical difficulties, or you may need to
adjust your browser settings.

Thanks
Dan Ernst
Computer Services
Correct Craft, Inc.
(407) 855-4141
http://www.correctcraft.com <http://www.correctcraft.com>





[Non-text portions of this message have been removed]
4
Dan,

I ran into a similar problem with help files when I was playing with my
ActiveX settings in Internet Explorer. Unfortunately, I don't remember
specifics as it happened some time ago. Maybe this will help with your
situation and get you going in some sort of direction or place to start


Thanks,



Brandon R Murch
Supervisor of Information Technology
WindStone Medical Packaging
406.259.6387
bmurch@... <mailto:bmurch@...>

-----Original Message-----
From: Dan Ernst [mailto:dernst@...]
Sent: Monday, June 20, 2005 10:02 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Unable to view Vantage help files

I am using Vantage 6.1 and now we are unable to view the help files.
Below is the message I am receiving

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site
might be experiencing technical difficulties, or you may need to
adjust your browser settings.

Thanks
Dan Ernst
Computer Services
Correct Craft, Inc.
(407) 855-4141
http://www.correctcraft.com




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]
5
Same thing on my PC, but no one else is affected. I notice Friday but did
not have time to deal.
Please post the solution when it is found.
Aaron Hoyt
Vantage Plastics

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Dan Ernst
Sent: Monday, June 20, 2005 12:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Unable to view Vantage help files


I am using Vantage 6.1 and now we are unable to view the help files.
Below is the message I am receiving

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site
might be experiencing technical difficulties, or you may need to
adjust your browser settings.

Thanks
Dan Ernst
Computer Services
Correct Craft, Inc.
(407) 855-4141
http://www.correctcraft.com




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
6
Yes as a matter of fact I did. I applied the windows server 2003
update on the Vantage server.


Dan Ernst
Computer Services
Correct Craft, Inc.
407) 855-4141


--- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> Dan:
>
>
>
> What a coincidence, same here, just discovered less than an hour
ago! Did
> you by chance just apply Windows Updates recently?
>
> Regards,
> Scott Lepley
> Systems Administrator
> Mauell Corporation
> Phone: 717-432-8686, ext. 14
> Fax: 717-432-8688
> Email: sal@m...
> Vantage version: 6.10.526
>
>
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:02 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Unable to view Vantage help files
>
>
>
> I am using Vantage 6.1 and now we are unable to view the help
files.
> Below is the message I am receiving
>
> The page cannot be displayed
> The page you are looking for is currently unavailable. The Web
site
> might be experiencing technical difficulties, or you may need to
> adjust your browser settings.
>
> Thanks
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> (407) 855-4141
> http://www.correctcraft.com <http://www.correctcraft.com>
>
>
>
>
>
> [Non-text portions of this message have been removed]
7
You guys got my curiosity up and discovered I can't read help either. It is
definitely due to the MS patch.

The error says it can't find the server or dns error.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Dan Ernst
Sent: Monday, June 20, 2005 12:41 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files


Yes as a matter of fact I did. I applied the windows server 2003
update on the Vantage server.


Dan Ernst
Computer Services
Correct Craft, Inc.
407) 855-4141


--- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> Dan:
>
>
>
> What a coincidence, same here, just discovered less than an hour
ago! Did
> you by chance just apply Windows Updates recently?
>
> Regards,
> Scott Lepley
> Systems Administrator
> Mauell Corporation
> Phone: 717-432-8686, ext. 14
> Fax: 717-432-8688
> Email: sal@m...
> Vantage version: 6.10.526
>
>
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:02 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Unable to view Vantage help files
>
>
>
> I am using Vantage 6.1 and now we are unable to view the help
files.
> Below is the message I am receiving
>
> The page cannot be displayed
> The page you are looking for is currently unavailable. The Web
site
> might be experiencing technical difficulties, or you may need to
> adjust your browser settings.
>
> Thanks
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> (407) 855-4141
> http://www.correctcraft.com <http://www.correctcraft.com>
>
>
>
>
>
> [Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
8
I found the culprits on our 2000 TS and uninstalled them - now we are
able to get the help options. Now, I also have an XP workstation that
can't suddenly get to the Internet but has no recent updates on it. It's
always something. Meanwhile other work drops further behind.



-----Original Message-----
From: Lepley, Scott A. [mailto:sal@...]
Sent: Monday, June 20, 2005 10:27 AM
To: Vantage Users Group - Online (Online Vantage Users Group)
Subject: FW: [Vantage] Re: Unable to view Vantage help files



Dan, Ed et al,



Here's a reply from our network guru. I would guess that the second
suspect, MS05-026, is the more likely culprit.

Regards,
Scott

-----Original Message-----
From: Clark, Arthur E.
Sent: Monday, June 20, 2005 1:18 PM
To: Lepley, Scott A.
Subject: RE: [Vantage] Re: Unable to view Vantage help files



Scott,



These are possible suspects. From last Tuesday, M$'s patch day for
June.



MS05-025 - Cumulative Security Update for Internet Explorer

(883939)

- Affected Software:

- Windows 2000 Service Pack 3

- Windows 2000 Service Pack 4

- Windows XP Service Pack 1

- Windows XP Service Pack 2

- Windows XP 64-Bit Edition Service Pack 1 (Itanium)

- Windows XP 64-Bit Edition Version 2003 (Itanium)

- Windows XP Professional x64 Edition

- Windows Server 2003

- Windows Server 2003 for Itanium-based Systems

- Windows Server 2003 with SP1 for Itanium-based Systems

- Windows Server 2003 x64 Edition

- Review the FAQ section of bulletin MS05-O25 for information

about these operating systems:

- Windows 98

- Windows 98 Second Edition (SE)

- Windows Millennium Edition (ME)

- Impact: Remote Code Execution

- Version Number: 1.0



MS05-026 - Vulnerability in HTML Help Could Allow Remote Code

Execution (896358)

- Affected Software:

- Windows 2000 Service Pack 3

- Windows 2000 Service Pack 4

- Windows XP Service Pack 1

- Windows XP Service Pack 2

- Windows XP 64-Bit Edition Service Pack 1 (Itanium)

- Windows XP 64-Bit Edition Version 2003 (Itanium)

- Windows XP Professional x64 Edition

- Windows Server 2003

- Windows Server 2003 for Itanium-based Systems

- Windows Server 2003 with SP1 for Itanium-based Systems

- Windows Server 2003 x64 Edition

- Review the FAQ section of bulletin MS05-O26 for information

about these operating systems:

- Windows 98

- Windows 98 Second Edition (SE)

- Windows Millennium Edition (ME)

- Impact: Remote Code Execution

- Version Number: 1.0





-----Original Message-----
From: Lepley, Scott A.
Sent: Monday, June 20, 2005 12:46 PM
To: Clark, Arthur E.
Subject: FW: [Vantage] Re: Unable to view Vantage help files

Fyi...

Regards,
Scott

-----Original Message-----
From: Edward F. Fox, Jr. [mailto:efox@...]
Sent: Monday, June 20, 2005 12:48 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Unable to view Vantage help files



You guys got my curiosity up and discovered I can't read help either.
It is
definitely due to the MS patch.

The error says it can't find the server or dns error.

-----Original Message-----
From: Dan Ernst [mailto:dernst@...]
Sent: Monday, June 20, 2005 12:41 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files



Yes as a matter of fact I did. I applied the windows server 2003
update on the Vantage server.

Dan Ernst
Computer Services
Correct Craft, Inc.
407) 855-4141


--- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> Dan:
>
> What a coincidence, same here, just discovered less than an hour
ago! Did you by chance just apply Windows Updates recently?
>
> Regards,
> Scott Lepley
> Systems Administrator
> Mauell Corporation
> Phone: 717-432-8686, ext. 14
> Fax: 717-432-8688
> Email: sal@m...
> Vantage version: 6.10.526
>
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:02 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Unable to view Vantage help files
>
> I am using Vantage 6.1 and now we are unable to view the help
files.
> Below is the message I am receiving
>
> The page cannot be displayed
> The page you are looking for is currently unavailable. The Web
site
> might be experiencing technical difficulties, or you may need to
> adjust your browser settings.
>
> Thanks
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> (407) 855-4141
> http://www.correctcraft.com <http://www.correctcraft.com>
<http://www.correctcraft.com <http://www.correctcraft.com> >
>






[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



[Non-text portions of this message have been removed]
9
I uninstalled the latest HTML security hotfix (MS05-026)from user
workstations. The hotfix was installed as KB896358. I forwarded a call
to Epicor, asking if they were going to release a patch to allow the use
of help files for those wishing to install the Microsoft Security
Update. Will see what transpires!
Regards
Stuart

-----Original Message-----
From: Susan Iverson [mailto:siverson@...]
Sent: Tuesday, 21 June 2005 5:25 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Unable to view Vantage help files

I found the culprits on our 2000 TS and uninstalled them - now we are
able to get the help options. Now, I also have an XP workstation that
can't suddenly get to the Internet but has no recent updates on it. It's
always something. Meanwhile other work drops further behind.



-----Original Message-----
From: Lepley, Scott A. [mailto:sal@...]
Sent: Monday, June 20, 2005 10:27 AM
To: Vantage Users Group - Online (Online Vantage Users Group)
Subject: FW: [Vantage] Re: Unable to view Vantage help files



Dan, Ed et al,



Here's a reply from our network guru. I would guess that the second
suspect, MS05-026, is the more likely culprit.

Regards,
Scott

-----Original Message-----
From: Clark, Arthur E.
Sent: Monday, June 20, 2005 1:18 PM
To: Lepley, Scott A.
Subject: RE: [Vantage] Re: Unable to view Vantage help files



Scott,



These are possible suspects. From last Tuesday, M$'s patch day for
June.



MS05-025 - Cumulative Security Update for Internet Explorer

(883939)

- Affected Software:

- Windows 2000 Service Pack 3

- Windows 2000 Service Pack 4

- Windows XP Service Pack 1

- Windows XP Service Pack 2

- Windows XP 64-Bit Edition Service Pack 1 (Itanium)

- Windows XP 64-Bit Edition Version 2003 (Itanium)

- Windows XP Professional x64 Edition

- Windows Server 2003

- Windows Server 2003 for Itanium-based Systems

- Windows Server 2003 with SP1 for Itanium-based Systems

- Windows Server 2003 x64 Edition

- Review the FAQ section of bulletin MS05-O25 for information

about these operating systems:

- Windows 98

- Windows 98 Second Edition (SE)

- Windows Millennium Edition (ME)

- Impact: Remote Code Execution

- Version Number: 1.0



MS05-026 - Vulnerability in HTML Help Could Allow Remote Code

Execution (896358)

- Affected Software:

- Windows 2000 Service Pack 3

- Windows 2000 Service Pack 4

- Windows XP Service Pack 1

- Windows XP Service Pack 2

- Windows XP 64-Bit Edition Service Pack 1 (Itanium)

- Windows XP 64-Bit Edition Version 2003 (Itanium)

- Windows XP Professional x64 Edition

- Windows Server 2003

- Windows Server 2003 for Itanium-based Systems

- Windows Server 2003 with SP1 for Itanium-based Systems

- Windows Server 2003 x64 Edition

- Review the FAQ section of bulletin MS05-O26 for information

about these operating systems:

- Windows 98

- Windows 98 Second Edition (SE)

- Windows Millennium Edition (ME)

- Impact: Remote Code Execution

- Version Number: 1.0





-----Original Message-----
From: Lepley, Scott A.
Sent: Monday, June 20, 2005 12:46 PM
To: Clark, Arthur E.
Subject: FW: [Vantage] Re: Unable to view Vantage help files

Fyi...

Regards,
Scott

-----Original Message-----
From: Edward F. Fox, Jr. [mailto:efox@...]
Sent: Monday, June 20, 2005 12:48 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Unable to view Vantage help files



You guys got my curiosity up and discovered I can't read help either.
It is
definitely due to the MS patch.

The error says it can't find the server or dns error.

-----Original Message-----
From: Dan Ernst [mailto:dernst@...]
Sent: Monday, June 20, 2005 12:41 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files



Yes as a matter of fact I did. I applied the windows server 2003
update on the Vantage server.

Dan Ernst
Computer Services
Correct Craft, Inc.
407) 855-4141


--- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> Dan:
>
> What a coincidence, same here, just discovered less than an hour
ago! Did you by chance just apply Windows Updates recently?
>
> Regards,
> Scott Lepley
> Systems Administrator
> Mauell Corporation
> Phone: 717-432-8686, ext. 14
> Fax: 717-432-8688
> Email: sal@m...
> Vantage version: 6.10.526
>
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:02 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Unable to view Vantage help files
>
> I am using Vantage 6.1 and now we are unable to view the help
files.
> Below is the message I am receiving
>
> The page cannot be displayed
> The page you are looking for is currently unavailable. The Web
site
> might be experiencing technical difficulties, or you may need to
> adjust your browser settings.
>
> Thanks
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> (407) 855-4141
> http://www.correctcraft.com <http://www.correctcraft.com>
<http://www.correctcraft.com <http://www.correctcraft.com> >
>






[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
10
Vantage support now has a registry edit available to fix this problem.
11
Oops - sent my question too soon. Thanks for the info!!!!!



-----Original Message-----
From: Terry Guanella [mailto:guanella2003@...]
Sent: Tuesday, June 21, 2005 9:47 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files



Vantage support now has a registry edit available to fix this problem.





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



[Non-text portions of this message have been removed]
12
We just got Vantage 6.1 running last night and found this same
problem. Per the instructions listed below, removing MS05-026
(896358) does fix the help files. The problem is, it opens a known
security hole. I would call Vantage tech support and ask if they know
of a workaround but they are closed until next week (4th of July
holiday). Has anybody successfully worked around this problem, while
leaving the patch installed? There is an article on MS website
dealing with this very issue, but it deals with a dialogue box that
does not appear when in the help file.

Thanks,

Bruce Brannan

--- In vantage@yahoogroups.com, "Susan Iverson" <siverson@j...> wrote:
> I found the culprits on our 2000 TS and uninstalled them - now we are
> able to get the help options. Now, I also have an XP workstation that
> can't suddenly get to the Internet but has no recent updates on it. It's
> always something. Meanwhile other work drops further behind.
>
>
>
> -----Original Message-----
> From: Lepley, Scott A. [mailto:sal@m...]
> Sent: Monday, June 20, 2005 10:27 AM
> To: Vantage Users Group - Online (Online Vantage Users Group)
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Dan, Ed et al,
>
>
>
> Here's a reply from our network guru. I would guess that the second
> suspect, MS05-026, is the more likely culprit.
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Clark, Arthur E.


> Sent: Monday, June 20, 2005 1:18 PM
> To: Lepley, Scott A.
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Scott,
>
>
>
> These are possible suspects. From last Tuesday, M$'s patch day for
> June.
>
>
>
> MS05-025 - Cumulative Security Update for Internet Explorer
>
> (883939)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O25 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
> MS05-026 - Vulnerability in HTML Help Could Allow Remote Code
>
> Execution (896358)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O26 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
>
>
> -----Original Message-----
> From: Lepley, Scott A.
> Sent: Monday, June 20, 2005 12:46 PM
> To: Clark, Arthur E.
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
> Fyi...
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Edward F. Fox, Jr. [mailto:efox@m...]
> Sent: Monday, June 20, 2005 12:48 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> You guys got my curiosity up and discovered I can't read help either.
> It is
> definitely due to the MS patch.
>
> The error says it can't find the server or dns error.
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:41 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Yes as a matter of fact I did. I applied the windows server 2003
> update on the Vantage server.
>
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> 407) 855-4141
>
>
> --- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> > Dan:
> >
> > What a coincidence, same here, just discovered less than an hour
> ago! Did you by chance just apply Windows Updates recently?
> >
> > Regards,
> > Scott Lepley
> > Systems Administrator
> > Mauell Corporation
> > Phone: 717-432-8686, ext. 14
> > Fax: 717-432-8688
> > Email: sal@m...
> > Vantage version: 6.10.526
> >
> >
> > -----Original Message-----
> > From: Dan Ernst [mailto:dernst@c...]
> > Sent: Monday, June 20, 2005 12:02 PM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Unable to view Vantage help files
> >
> > I am using Vantage 6.1 and now we are unable to view the help
> files.
> > Below is the message I am receiving
> >
> > The page cannot be displayed
> > The page you are looking for is currently unavailable. The Web
> site
> > might be experiencing technical difficulties, or you may need to
> > adjust your browser settings.
> >
> > Thanks
> > Dan Ernst
> > Computer Services
> > Correct Craft, Inc.
> > (407) 855-4141
> > http://www.correctcraft.com <http://www.correctcraft.com>
> <http://www.correctcraft.com <http://www.correctcraft.com> >
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> _____
>
> Yahoo! Groups Links
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
>
> [Non-text portions of this message have been removed]
13
I just uploaded a file to the Vantage group misc that will fix the
problem. Download the file and execute the file with the following
command:



regedit.exe /s {path}\vantage_help.reg



Butch



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brucewbrannan
Sent: Friday, July 01, 2005 1:31 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files



We just got Vantage 6.1 running last night and found this same
problem. Per the instructions listed below, removing MS05-026
(896358) does fix the help files. The problem is, it opens a known
security hole. I would call Vantage tech support and ask if they know
of a workaround but they are closed until next week (4th of July
holiday). Has anybody successfully worked around this problem, while
leaving the patch installed? There is an article on MS website
dealing with this very issue, but it deals with a dialogue box that
does not appear when in the help file.

Thanks,

Bruce Brannan

--- In vantage@yahoogroups.com, "Susan Iverson" <siverson@j...> wrote:
> I found the culprits on our 2000 TS and uninstalled them - now we are
> able to get the help options. Now, I also have an XP workstation that
> can't suddenly get to the Internet but has no recent updates on it.
It's
> always something. Meanwhile other work drops further behind.
>
>
>
> -----Original Message-----
> From: Lepley, Scott A. [mailto:sal@m...]
> Sent: Monday, June 20, 2005 10:27 AM
> To: Vantage Users Group - Online (Online Vantage Users Group)
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Dan, Ed et al,
>
>
>
> Here's a reply from our network guru. I would guess that the second
> suspect, MS05-026, is the more likely culprit.
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Clark, Arthur E.


> Sent: Monday, June 20, 2005 1:18 PM
> To: Lepley, Scott A.
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Scott,
>
>
>
> These are possible suspects. From last Tuesday, M$'s patch day for
> June.
>
>
>
> MS05-025 - Cumulative Security Update for Internet Explorer
>
> (883939)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O25 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
> MS05-026 - Vulnerability in HTML Help Could Allow Remote Code
>
> Execution (896358)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O26 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
>
>
> -----Original Message-----
> From: Lepley, Scott A.
> Sent: Monday, June 20, 2005 12:46 PM
> To: Clark, Arthur E.
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
> Fyi...
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Edward F. Fox, Jr. [mailto:efox@m...]
> Sent: Monday, June 20, 2005 12:48 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> You guys got my curiosity up and discovered I can't read help either.
> It is
> definitely due to the MS patch.
>
> The error says it can't find the server or dns error.
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:41 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Yes as a matter of fact I did. I applied the windows server 2003
> update on the Vantage server.
>
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> 407) 855-4141
>
>
> --- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> > Dan:
> >
> > What a coincidence, same here, just discovered less than an hour
> ago! Did you by chance just apply Windows Updates recently?
> >
> > Regards,
> > Scott Lepley
> > Systems Administrator
> > Mauell Corporation
> > Phone: 717-432-8686, ext. 14
> > Fax: 717-432-8688
> > Email: sal@m...
> > Vantage version: 6.10.526
> >
> >
> > -----Original Message-----
> > From: Dan Ernst [mailto:dernst@c...]
> > Sent: Monday, June 20, 2005 12:02 PM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Unable to view Vantage help files
> >
> > I am using Vantage 6.1 and now we are unable to view the help
> files.
> > Below is the message I am receiving
> >
> > The page cannot be displayed
> > The page you are looking for is currently unavailable. The Web
> site
> > might be experiencing technical difficulties, or you may need to
> > adjust your browser settings.
> >
> > Thanks
> > Dan Ernst
> > Computer Services
> > Correct Craft, Inc.
> > (407) 855-4141
> > http://www.correctcraft.com <http://www.correctcraft.com>
> <http://www.correctcraft.com <http://www.correctcraft.com> >
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access.
)
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> _____
>
> Yahoo! Groups Links
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
>
> [Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




________________________________

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



________________________________



[Non-text portions of this message have been removed]
14
Oh yeah, you'll have to reboot before the changes will take effect.



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Butch Menge
Sent: Friday, July 01, 2005 2:22 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Unable to view Vantage help files



I just uploaded a file to the Vantage group misc that will fix the
problem. Download the file and execute the file with the following
command:



regedit.exe /s {path}\vantage_help.reg



Butch



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brucewbrannan
Sent: Friday, July 01, 2005 1:31 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Unable to view Vantage help files



We just got Vantage 6.1 running last night and found this same
problem. Per the instructions listed below, removing MS05-026
(896358) does fix the help files. The problem is, it opens a known
security hole. I would call Vantage tech support and ask if they know
of a workaround but they are closed until next week (4th of July
holiday). Has anybody successfully worked around this problem, while
leaving the patch installed? There is an article on MS website
dealing with this very issue, but it deals with a dialogue box that
does not appear when in the help file.

Thanks,

Bruce Brannan

--- In vantage@yahoogroups.com, "Susan Iverson" <siverson@j...> wrote:
> I found the culprits on our 2000 TS and uninstalled them - now we are
> able to get the help options. Now, I also have an XP workstation that
> can't suddenly get to the Internet but has no recent updates on it.
It's
> always something. Meanwhile other work drops further behind.
>
>
>
> -----Original Message-----
> From: Lepley, Scott A. [mailto:sal@m...]
> Sent: Monday, June 20, 2005 10:27 AM
> To: Vantage Users Group - Online (Online Vantage Users Group)
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Dan, Ed et al,
>
>
>
> Here's a reply from our network guru. I would guess that the second
> suspect, MS05-026, is the more likely culprit.
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Clark, Arthur E.


> Sent: Monday, June 20, 2005 1:18 PM
> To: Lepley, Scott A.
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Scott,
>
>
>
> These are possible suspects. From last Tuesday, M$'s patch day for
> June.
>
>
>
> MS05-025 - Cumulative Security Update for Internet Explorer
>
> (883939)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O25 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
> MS05-026 - Vulnerability in HTML Help Could Allow Remote Code
>
> Execution (896358)
>
> - Affected Software:
>
> - Windows 2000 Service Pack 3
>
> - Windows 2000 Service Pack 4
>
> - Windows XP Service Pack 1
>
> - Windows XP Service Pack 2
>
> - Windows XP 64-Bit Edition Service Pack 1 (Itanium)
>
> - Windows XP 64-Bit Edition Version 2003 (Itanium)
>
> - Windows XP Professional x64 Edition
>
> - Windows Server 2003
>
> - Windows Server 2003 for Itanium-based Systems
>
> - Windows Server 2003 with SP1 for Itanium-based Systems
>
> - Windows Server 2003 x64 Edition
>
> - Review the FAQ section of bulletin MS05-O26 for information
>
> about these operating systems:
>
> - Windows 98
>
> - Windows 98 Second Edition (SE)
>
> - Windows Millennium Edition (ME)
>
> - Impact: Remote Code Execution
>
> - Version Number: 1.0
>
>
>
>
>
> -----Original Message-----
> From: Lepley, Scott A.
> Sent: Monday, June 20, 2005 12:46 PM
> To: Clark, Arthur E.
> Subject: FW: [Vantage] Re: Unable to view Vantage help files
>
> Fyi...
>
> Regards,
> Scott
>
> -----Original Message-----
> From: Edward F. Fox, Jr. [mailto:efox@m...]
> Sent: Monday, June 20, 2005 12:48 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Re: Unable to view Vantage help files
>
>
>
> You guys got my curiosity up and discovered I can't read help either.
> It is
> definitely due to the MS patch.
>
> The error says it can't find the server or dns error.
>
> -----Original Message-----
> From: Dan Ernst [mailto:dernst@c...]
> Sent: Monday, June 20, 2005 12:41 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Unable to view Vantage help files
>
>
>
> Yes as a matter of fact I did. I applied the windows server 2003
> update on the Vantage server.
>
> Dan Ernst
> Computer Services
> Correct Craft, Inc.
> 407) 855-4141
>
>
> --- In vantage@yahoogroups.com, "Lepley, Scott A." <sal@m...> wrote:
> > Dan:
> >
> > What a coincidence, same here, just discovered less than an hour
> ago! Did you by chance just apply Windows Updates recently?
> >
> > Regards,
> > Scott Lepley
> > Systems Administrator
> > Mauell Corporation
> > Phone: 717-432-8686, ext. 14
> > Fax: 717-432-8688
> > Email: sal@m...
> > Vantage version: 6.10.526
> >
> >
> > -----Original Message-----
> > From: Dan Ernst [mailto:dernst@c...]
> > Sent: Monday, June 20, 2005 12:02 PM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Unable to view Vantage help files
> >
> > I am using Vantage 6.1 and now we are unable to view the help
> files.
> > Below is the message I am receiving
> >
> > The page cannot be displayed
> > The page you are looking for is currently unavailable. The Web
> site
> > might be experiencing technical difficulties, or you may need to
> > adjust your browser settings.
> >
> > Thanks
> > Dan Ernst
> > Computer Services
> > Correct Craft, Inc.
> > (407) 855-4141
> > http://www.correctcraft.com <http://www.correctcraft.com>
> <http://www.correctcraft.com <http://www.correctcraft.com> >
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access.
)
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> _____
>
> Yahoo! Groups Links
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/vantage/
>
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
>
> [Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




________________________________

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



________________________________



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




________________________________

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



________________________________



[Non-text portions of this message have been removed]