UDxy form hangs Epicor after 2022.1.3 upgrade

Kinetic ERP
1

I guess we need a Kinetic 2022 topic now! :slight_smile:

We have maybe 4 customizations in the whole system that use 2 of the UDxy forms as a base. 3 of those customizations work just fine. But the 4th one hangs Epicor with the spinning circle and Not Responding status at the end of its execution. I have investigated intensely for 2 days now. The Customization Maintenance looks all clear. I ended up using MessageBox galore in every conceivable Method, even commenting most of the code, and even stepping through it using Visual Studio. I can see that he finishes up the intended Method, and then without going into any other Method or specific script execution, Epicor just hangs.

Have you ever experienced anything like this? What could be next steps to troubleshoot the issue?

2

I was able to reduce this down to the use of the .Entry method in definition of the Event Handler - in our case we were capturing the user clicking on one of the data tabs (Sheets) and then loading the data. I was able to reacharound this problem by changing to .Click method and having the user click elsewhere. Also raised an Epicor Support Case.

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