Is there a way to track a specific users activity in Epicor Kinetic? We have a need, on occasion, to grant a specific user System Manager permissions for a limited period of time and would like to be able to log their activity… where they go and what they do… or undo.
Logs are per table, and I don’t know of a full change log system. And if he’s potentially nefarious, he could turn off those logs and turn them back on.
You could make a db backup before and after, then look for changes… though that can be a lot of work if you don’t know what you’re looking for.
Good point on the nefarious, though not so much the concern. EpicCare and Consultants have a tendency to not fully document what they do when in the system. We are cloud based so the backup option is probably not an option.
See this topic 
We purchased the following add on from Epicor when we were on Epicor 10 and it is still working on Kinetic
It only tells you what screens were accessed rather than specific method calls.
As of 2023.2 they have added “Activity Tracking Detail”. Once you get it turned on, it captures not only which menu items are accessed but also BAQ, Report, and BPM usage (finally!!!). Its still pretty rudimentary but already exceeds the capability of the CSG add on and I understand improvements are coming in 2024.1.
1 Like
I really wish they’d make this available for Cloud. We need this.
(Shameless plug for my idea asking for the same: Log In - Epicor Identity)
It is in the cloud . . .
I am in the cloud
You have to put a support case to turn on the tracking it but its there.
1 Like
I have the menu items, but when I try to configure anything I get an error. I created a support case in when it came out in v2023 asking to turn it on and was told it wasn’t available for Cloud.
I guess I’ll ask again.
Edit: I just tried it an it works now?!? WTF!
Edit2: I’m not crazy:
Would this custom code work with Epicor 10.2.200?
I think there may have been some debate over allowing people to use it because I also had some initial pushback on getting it enabled but they did it. The UI is fairly useless at the moment but the data its collecting is gold if you just write your own BAQs on it.
2 Likes
Alisa, do you know if the BAQ usage tracking includes usage of BAQs via BAQ gadget tiles (presuming those still exist in Kinetic)? I ask that only because the “where used” functionality within the BAQ Designer never had the capability to include the gadget tile usage.
Haven’t gotten that far into the baq data so I’m not sure
unfortunately not, Kinetic only, sorry.
Thanks Alisa.