I take a slightly different stance on this issue.
I wonder how many of us are tired of keeping our frustrations pent up and not saying anything about it.
Considering the fact that we sign the paychecks for Epicor's employees (as with any vendor) we should have some say in the direction Epicor is heading. I strongly feel that in my business if I don't listen to my customers they should head elsewhere.
I am not trying to insult Epicor in anyway, please don't take that from what I have said in this email. I am just in support of venting a little frustration in the only place one of us feels we may get heard.
Maybe the email was constructed in a way that doesn't comply with standards in this group, but don't take away the fact that this person has an extremely valid concern, and that everyone should be aware.
Just a bit of advice--I attended Perspectives last year, and George Klaus (Chairman and CEO) spoke eloquently about his concerns about our satisfaction. He mentioned that he takes and responds to his email. If other routes seems to get nowhere, perhaps an email direct to him can help. I don't know for sure, but I would guess that his email is gklaus@....
Ben Belzer
Inside Sales Manager
TCI Precision Metals
800.234.5613.W
310.323.1255.F
bbelzer@...
www.tciprecision.com
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Gerard Wadman
Sent: Thursday, May 25, 2006 11:07 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: To Epicor CEO's and Management team
AFAIK, Epicor has confirmed that there is a problem with the latest
Crystal runtime when installed on Windows 2000 and have indicated that
it and SP 808 should not be applied to Win2K until they can resolve the
issue.
________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robert F. Bernaldo
Sent: Thursday, May 25, 2006 1:56 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: To Epicor CEO's and Management team
Granted the issue of etiquette. but I'd like to question the content of
the
message.
Has there been in fact any confirmation of 2K no longer being supported?
What is the Effect? What are the details? Is there reference to this on
the
Epicor Website?
The last time I called my Epicor support #, I went straight to a VM Box.
and
no return call.
I don't want to go into panic mode yet, so if anyone out there can shed
some
light to this, I would be most appreciative.
Thank you,
Rob Bernaldo
IT Tech
Suburban Graphics, Inc
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[Non-text portions of this message have been removed]
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Database mortgage software
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acturing+software&w2=Membership+database+software&w3=Database+mortgage+s
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ing+software&w2=Membership+database+software&w3=Database+mortgage+softwa
re&w4=Pda+database+software&w5=Database+management+software&w6=Database+
marketing+software&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg>
Database management software
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw>
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facturing+software&w2=Membership+database+software&w3=Database+mortgage+
software&w4=Pda+database+software&w5=Database+management+software&w6=Dat
abase+marketing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw>
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________________________________
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
I wonder how many of us are tired of keeping our frustrations pent up and not saying anything about it.
Considering the fact that we sign the paychecks for Epicor's employees (as with any vendor) we should have some say in the direction Epicor is heading. I strongly feel that in my business if I don't listen to my customers they should head elsewhere.
I am not trying to insult Epicor in anyway, please don't take that from what I have said in this email. I am just in support of venting a little frustration in the only place one of us feels we may get heard.
Maybe the email was constructed in a way that doesn't comply with standards in this group, but don't take away the fact that this person has an extremely valid concern, and that everyone should be aware.
Just a bit of advice--I attended Perspectives last year, and George Klaus (Chairman and CEO) spoke eloquently about his concerns about our satisfaction. He mentioned that he takes and responds to his email. If other routes seems to get nowhere, perhaps an email direct to him can help. I don't know for sure, but I would guess that his email is gklaus@....
Ben Belzer
Inside Sales Manager
TCI Precision Metals
800.234.5613.W
310.323.1255.F
bbelzer@...
www.tciprecision.com
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Gerard Wadman
Sent: Thursday, May 25, 2006 11:07 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: To Epicor CEO's and Management team
AFAIK, Epicor has confirmed that there is a problem with the latest
Crystal runtime when installed on Windows 2000 and have indicated that
it and SP 808 should not be applied to Win2K until they can resolve the
issue.
________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robert F. Bernaldo
Sent: Thursday, May 25, 2006 1:56 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: To Epicor CEO's and Management team
Granted the issue of etiquette. but I'd like to question the content of
the
message.
Has there been in fact any confirmation of 2K no longer being supported?
What is the Effect? What are the details? Is there reference to this on
the
Epicor Website?
The last time I called my Epicor support #, I went straight to a VM Box.
and
no return call.
I don't want to go into panic mode yet, so if anyone out there can shed
some
light to this, I would be most appreciative.
Thank you,
Rob Bernaldo
IT Tech
Suburban Graphics, Inc
This e-mail is for the use of the intended recipient(s) only. If you
have
received this e-mail in error, please notify the sender immediately and
then
delete it. If you are not the intended recipient, you must not use,
disclose
or distribute this e-mail without the author's prior permission. We have
taken precautions to minimize the risk of transmitting software viruses,
but
we advise you to carry out your own virus checks on any attachment to
this
message. We cannot accept liability for any loss or damage caused by
software viruses.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
SPONSORED LINKS
Manufacturing software
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+softw
are&w4=Pda+database+software&w5=Database+management+software&w6=Database
+marketing+software&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA>
Membership database software
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ>
Database mortgage software
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manuf
acturing+software&w2=Membership+database+software&w3=Database+mortgage+s
oftware&w4=Pda+database+software&w5=Database+management+software&w6=Data
base+marketing+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A>
Pda database software
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufactur
ing+software&w2=Membership+database+software&w3=Database+mortgage+softwa
re&w4=Pda+database+software&w5=Database+management+software&w6=Database+
marketing+software&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg>
Database management software
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw>
Database marketing software
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manu
facturing+software&w2=Membership+database+software&w3=Database+mortgage+
software&w4=Pda+database+software&w5=Database+management+software&w6=Dat
abase+marketing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw>
________________________________
YAHOO! GROUPS LINKS
* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
________________________________
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links