Tiny prints?! - Upgrading from 10.2.400 to .700

We are upgrading from .400 to .700 and for some reason multiple reports print very tiny (2" x 3" in the upper left of the page). Epicor has responded by saying it is our print driver?! Everything works fine in .400, and with the same client machines trying to print on .700 causes this issue. Anyone else face this?

Print preview → print works fine. BUT, if we simply click “client printer” to print we get the tiny print. I’ve double-checked drivers, but so far nothing. Epicor has basically said it is on us to fix. We’re stuck.

We had this issue when we went from 500 to 700. IIRC check the printer device setup in Epicor and make sure the paper sizes are correct.

Thanks for posting. This issue is for our client printer jobs, not server printer. I didn’t think there was anything to configure in Epicor for client printers.