We are having an issue with a job routing step that is marked complete. In our regular review we find that the time was incorrect so the employee goes back to their time entry to fix. When they do this it uncompletes the routing step which then causes it to fail our auto complete/close process & we have to manually complete & close it. Are we missing a step or is this a glitch…
My understanding is sometimes the “operation complete” is grayed out & sometimes not. Any ideas what can be happening?