The menu does not open, Epicor disappears

Hello everyone,
Has any of you ever experienced something like this?
My Epicor works fine. But only one menu doesn’t open. It won’t open, and when I try to open it, my Epicor disappears. So I have to log in again and then it is consuming the session.
The menu is PO Suggestions, I did some personalization on this menu yesterday, and it won’t open from this morning.
All other menus open just fine.
What’s wrong? Anyone who has been through this. How can I solve this?

Try clearing your client cache, close out of Epicor and rename %ProgramData%\Epicor\{{SERVERNAME}-{not sure for Kinetic yet}} folder then start your Epicor client.
Also, you can enter Developer mode and remove your personalization too.

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Your advice always solves my problems.
Thanks,

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Welcome :slight_smile: Glad to help.

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