Despite the tax being calculated for taxable items, it does not show it on PO Line or AP Invoice line in Epicor. Our purchasing and finance departaments want to see the tax values on the screen and not need to print reports each time. Does anyone came across it?
I feel like this user has their account linked to a helpdesk system and when E10 sends email notifications of people replying to this users post’s, the help desk system is then doing what it does… which is something weird… as you are saying.
My company use Freshdesk so I’m familiar to it, but is kind of weird that is getting a notification back. Want makes it worst is that not a regular answer but more an activation account link…
He is using a generic email address of “it@company” its a really old account. I just deactivated it so he’ll have to re-activate the account to join back in.,
Sorry for the automated emails. At some point in time, I changed an email to be visible to my colleagues. But I am back to my email now thanks to Jose.
@Moreno.Mauricio I will check these settings, but off the top of my head they were turned on, as it is calculating TAX, just not displaying it :(.