Hello System monitor is slow and sometimes does not even open also currently its quicker to email and print reports then print previewing them seems like it relates to the system monitor how can i purge the data
- Are you displaying all users or just your own?
- How many days of history are you displaying?
- It is possible your task history is not being purged often enough, but that I am not sure of.
how do i access this properties ?
System Monitor > Actions > Retrieval Properties.
You will want to take a look at your systasks and see if you have a whole bunch that have not been cleaned up the more you have in systasks the slower loading System Monitor will become, in particular if you accidently clicked show all tasks.
Here some links to Epicare that might help
https://epicorcs.service-now.com/kb_view.do?sysparm_article=KB0052633&sysparm_rank=6&sysparm_tsqueryId=c80c7e1edb4474909d9c8b05059619cd
In this one check out point D2
https://epicorcs.service-now.com/kb_view.do?sysparm_article=KB0050119&sysparm_rank=4&sysparm_tsqueryId=3a4c3a9edb4474909d9c8b050596198d
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System Monitor under Actions.