".svc could not be activated" - ERROR in 10.2.400

Epicor ERP 10
1

Hello all,

We are live in our upgraded environment (10.2.400) and users are regularly getting errors that look like this:

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This happens in both production and TEST. It can usually be resolved by logging out and back in. I have checked that the task agent and app pool are running and we are connected to the app server.

Any thoughts?

Thanks,

Alice

2

Hows the memory lookin on the app server?

3

AH HA! SQL is going wild. 95%

4

Is the best remedy to limit how much memory SQL can consume?

5

I’m not a SQL server expert…but it seems like if it’s consuming 95% memory there is another issue. Is this the same server you were on previously?
Sometimes a reboot can magically fix things :wink: not recommending that though

6

This is a new server. I am no SQL guru either. I am checking in with outside IT that configured the new environment for us before I attempt anything drastic.