Stuck in Downtime

Epicor ERP 10
, ,
1

Does anyone have a solution to fix the stuck downtime issue? I have an employee who tries to click “End Downtime” in MES but gets the following error:

Application Error

Exception caught in: Erp.UI.DowntimeEntry

Error Detail

Message: Object reference not set to an instance of an object.
Program: Erp.UI.DowntimeEntry.dll
Method: doOnLoadLogic

Client Stack Trace

at Erp.UI.App.DowntimeEntry.EndActForm.doOnLoadLogic()
at Erp.UI.App.DowntimeEntry.EndActForm.OnFormLoaded()
at Ice.Lib.Framework.EpiBaseForm.formLoaded()

2

I have used conversion workbench - User Run - 630 to end stuck production activities. I haven’t tried it with downtime though.

1 Like
3

I was going to suggest the same thing. I haven’t tried it with Downtime either.

4

That seems to have worked, I was able to end the activity but any other job I start gives the same issue… like the resource itself is stuck in downtime? For kicks, I started another random job and it gave the same problem.

5

Update, used the conversion workbench #630 again to quit all jobs on the employee. I then clocked out the user which seems to have reset whatever was stuck in the system. After clocking them back in I could start activities properly.

1 Like
6

Hello,

with the new 2023.1.0 upgrade, these conversions are now new modules/screens the user can use individually from the main menu.

  1. Conversion 630:
    The path to the process is as follows:
    System Management/Rebuild Processes/Mfg/Distribution/End Activity on Active Labor Detail

  2. Conversion 660
    The path to the process is as follows:
    System Management/Rebuild Processes/Mfg/Distribution/End Activity on Active Labor Header

7

Thanks Peter,
This was very helpful and i was able to end the downtime activity.

1 Like