Strange AP Invoice Entry issue - EPicor 9

Yahoo Archive
1

Chris, just checked with our AP person and she said that this very well could be what she has been doing so she’s going to try and process DMR’s from now on in their own group and see if it fixes it.  We’ve only been live with 9.05.702A for a couple of months upgrading from Vantage 8 (which didn’t have this issue) so we are still finding little quirks like this.  Thanks SO MUCH for the help!

 

Best regards

Mike Abell

IT Manager

Flexial Corporation
a company of BOA Group
1483 Gould Drive, Cookeville, TN 38506, USA

Phone:    +1 931 432 8408
Fax:        +1 931 432 1889
Mail:        mabell@...
Website:  http://www.flexial.com
               http://www.boagroup.com

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, May 05, 2016 6:56 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Strange AP Invoice Entry issue - EPicor 9

 

 

I remember an issue similar, don't know if it still exists today because we still deploy a process work around.  By chance are you processing DMR's in the AP group.  We had found the same thing when DMR's were included in a group with outer AP invoices, it would mess up accounts and balances.  Today we still process DMR's in a separate group, we are on 9.05, but had not tested if this bug was fixed through versions.  Worth a try if that's going on.

 

Chris Berger

Controller

2

We are having an issue where our AP person will enter several invoices in a group and then generate a Group Edit list report.  When she reviews this report, it shows several invoices whose lines show no GL Account Number, which ends up messing up the debits/credits total at the bottom of the report.  She then goes in and “transfers” these messed up invoices to another new “group” and re-runs the Group Edit list report and it “magically” fixes them and their account numbers show correctly and the debits/credits tie.   I’m not sure what to think about what possibly could be happening but any help would be appreciated.  Thanks..

 

Best regards

Mike Abell

IT Manager

Flexial Corporation
a company of BOA Group
1483 Gould Drive, Cookeville, TN 38506, USA

Phone:    +1 931 432 8408
Fax:        +1 931 432 1889
Mail:        mabell@...
Website:  http://www.flexial.com
               http://www.boagroup.com

 

3

I remember an issue similar, don't know if it still exists today because we still deploy a process work around.  By chance are you processing DMR's in the AP group.  We had found the same thing when DMR's were included in a group with outer AP invoices, it would mess up accounts and balances.  Today we still process DMR's in a separate group, we are on 9.05, but had not tested if this bug was fixed through versions.  Worth a try if that's going on.


Chris Berger

Controller