We are trying to start the bank reconciliation process, but since there are 80,000 records (ARRcpt and APPay) to reconcile since we went live, the bank statement processing form is crashing and not posting.
Has anyone encountered this scenario throughout their career? What did you do?
Does anyone have a contact or the name of a datafix that helped you? Maybe an old case number that you raised to resolve this issue?
We are looking to start using the bank statement processing after years of being on Epicor. How did you end up resolving the old transactions that are out there?
Did you have to contact Epicor for them to resolve the issue?
Here is our case number if you want to piggy back off that: CS0002947933.
Please note that it was a very long road to get where we needed to go with support and this case was very back and forth but have them review it after they understand your problem and see if the same solution applies.