Good morning all,
We are Epicor hosted Cloud DT. We have a 3rd party providing our Internet service , WIFI( in blg) and Data Storage (spreadsheets, documents etc. ) . In the last week I have noticed that the execution times on various trackers( and Entry screens) have been all over the board. Part tracker will have execution times(GetByID) from 3000ms to almost 110,000 ms. All across the board it(Epicor) was slow ( believe me, some of the users let me know often) , then 10 minutes later it was fine. I am currently working through a EpiCare case and I got them the trace logs of the slow times. Now they need “More Information”, Logs at time of incident, when back to acceptable level and then 30- min after “normal” times. Has anyone else gone through these inconsistencies ?
I have timed part tracker taking up to 2 min to open a part number, then 10 min later it opens in 10 sec. I have logged out of epicor, logged back in( no change)
Frustrated but hanging in there
