Shipping with invoiced

[naruto (Eddy Qiu)]

Hello,
I have a problem in customer shipment entry.
i created a pack and put the PCID and after I click save, the pack is marked as Shipped and Status is Invoiced. why? I want the pack be READ TO INVOICE instead of Invoiced. the sales order is not auto invoice. so, I don’t know why it is invoiced automatically. also, I did not see any invoice created in the invoice entry.

any ideas?

thanks,

[gpayne (Greg Payne)]

@naruto Other than auto invoice I don’t know of anything that skips ready to invoice. I would uncheck shipped, turn on tracing and see if the trace gave you a clue when you recheck shipped.

[Hally (Simon Hall)]

@gpayne

Other than auto invoice I don’t know of anything that skips ready to invoice. I would uncheck shipped, turn on tracing and see if the trace gave you a clue when you recheck shipped.

ERS orders flag on the customer record will also make the shipment auto invoice.