Service Connect Setup - Company Maintenance

Epicor ERP 10
1

I got Service Connect installed on the server and verified that it works.
Now I’m trying to configure it within Epicor so that I can use it in BPMs.
When I enter in the information in Company Maintenance I get this error after testing:

Service Connect integration service was not found at the specified address.
Please verify that the server name was entered correctly and contact the server’s IIS administrator to verify that the server is properly set up to accept https calls.

I tried different variations of the server address.
The certificate is installed on both the Epicor server and my computer.
Not sure what I’m missing?

2

I am having the same problem! Anyone ever run into this problem?

3

hi

if you are using the schost website for SC put an entry in the hosts file on the Epicor app server for schost pointing to the ip address of the server running SC.

4

It looks like I had to specify the port number in the address and that allowed the site to be recognized - we are not using port 443 for https. However, the account I am using to connect to ESC is not working - keeps telling me invalid username or password.

5

I’m still having issues with the original error I posted.
It’s been awhile since I’ve looked at it, but it looks like I have this in the hosts file:

127.0.0.1 scshost

Is that correct? Or should it be the server IP with https port?

6

schost needs to point to the ip address of the service connect server in the hosts file on the Epicor app server.

7

Okay, I have modified the hosts file on the Epicor App server as follows:
10.7.128.12 scshost

I still receive the same connection error.
Is there something I have to reset for it to take?

8

I don’t think you even need to modify the hosts file. Question - when you go into Company Maintenance and configure the Service Connection settings, your web link should be as simple as servername:portnumber
Make sure your Binding includes HTTPS along with port number and certificate. What user account are you using? I tried using AD and that didn’t work. I had to go into Service Connect and create an account.

Let me know.

9

Also, make sure you use fully qualified domain name. If I just entered my server name it would produce the error you are receiving.

10

I’m currently using our FQDN with the port, the certificate is set up, and the account I’m using is the admin account I use to log into SC on the server.

11

No http or https in front of server name, correct? Also, I assume the binding for schost in IIS has https added with the specified port number and cert?

12

Firewall issue? Make sure the port you are using is allowed Inbound TCP.

1 Like
13

Those darn firewalls!
Thanks @mnewland!

2 Likes
14

Yep! Glad it is working for you.

15

Hello there! Do you know which ports should be excluded from the firewall from the Client perspective in order to communicate with the Service Connect Server components. If I drop the firewall I have no issues connecting, if I enable then I can’t connect. The document doesn’t include this information.

16

What port did you set up in IIS for the scshost?