Server Side Exception Error

CSmith · October 14, 2020, 12:14am

Can anyone help with information on this?

Server Side Exception

A server error occurred. Review the server event logs for details.

Exception caught in: Epicor.ServiceModel

Error Detail

Description: A server error occurred. Review the server event logs for details.
Program: Epicor.System.dll
Method: ProvideFault
Line Number: 32
Column Number: 13
Server Trace Stack: at Epicor.Hosting.Wcf.ErrorHandler.ProvideFault(Exception error, MessageVersion version, Message& fault) in C:_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Hosting\Wcf\ErrorHandler.cs:line 32
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideFault(Exception e, FaultConverter faultConverter, ErrorHandlerFaultInfo& faultInfo)
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideMessageFaultCore(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage8(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.ProcessError(Exception e)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Client Stack Trace

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Ice.Proxy.BO.ReportMonitorImpl.GetRowsKeepIdleTimeWithBallonInfo(String whereClauseSysRptLst, Boolean getBallonInfo, String whereClauseSysTask, String whereClauseSysTaskLog, DataSet& sysMonitorData)
at Ice.Adapters.ReportMonitorAdapter.GetRowsKeepIdleTimeWithBallonInfo(SearchOptions opts, Boolean getBallonInfo, SysMonitorTasksDataSet& sysMonitorData)

chaddb · October 14, 2020, 1:35am

Where are you getting this and what are you doing?

CSmith · October 14, 2020, 1:54am

Just popped up when I was sitting there doing nothing, but I found out the DIS rebooted/restarted the DB server & app server… Ty for lookin though I have been getting similar errors from configurator @ save…

Olga · October 14, 2020, 2:19am

Detailed error is shown in the server’s Event viewer. You should look there.

CSmith · October 14, 2020, 2:22am

Thanks I’ll check it out

24x7 · October 14, 2020, 5:22am

If this error is popped up on one computer and only one time, take it easy, Also, avoid restarting the servers during business hours.

CSmith · October 14, 2020, 10:16am

It is multiple users across multiple companies unfortunately. Also, the DIS did the server(s) services restart/rebooting during way off hours (9PST/11PST) as well as a DB reindexing, so we shall see how things go today.

CSmith · October 14, 2020, 12:59pm

Here is one from trying to delete a quote that has a single line with configured product and attempting to delete it gives this error:

Client UI Server Side Exception

Server Side Exception

A server error occurred. Review the server event logs for details.

Exception caught in: Epicor.ServiceModel

Error Detail 
============
Description:  A server error occurred. Review the server event logs for details.
Program:  Epicor.System.dll
Method:  ProvideFault
Line Number:  32
Column Number:  13
Server Trace Stack:     at Epicor.Hosting.Wcf.ErrorHandler.ProvideFault(Exception error, MessageVersion version, Message& fault) in C:\_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Hosting\Wcf\ErrorHandler.cs:line 32
   at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideFault(Exception e, FaultConverter faultConverter, ErrorHandlerFaultInfo& faultInfo)
   at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideMessageFaultCore(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage8(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.ProcessError(Exception e)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
   at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
   at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
   at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
   at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
   at System.ServiceModel.Channels.SecurityChannelListener`1.ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result)
   at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
   at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
   at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
   at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
   at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
   at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
   at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
   at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
   at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
   at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
   at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
   at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
   at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
   at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
   at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
   at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
   at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
   at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)



Client Stack Trace 
==================
   at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
   at Erp.Proxy.BO.QuoteImpl.Update(QuoteDataSet ds)
   at Erp.Adapters.QuoteAdapter.OnDelete()
   at Ice.Lib.Framework.EpiBaseAdapter.Delete(DataRow dr)
   at Erp.UI.App.QuoteEntry.Transaction.Delete()

Here is the server side error message:

App Server Log Error Message

Query failed to run
System.Data.Entity.Core.EntityCommandExecutionException: An error occurred while reading from the store provider's data reader. See the inner exception for details. ---> System.Data.SqlClient.SqlException: Lock request time out period exceeded.
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryHasMoreRows(Boolean& moreRows)
   at System.Data.SqlClient.SqlDataReader.TryReadInternal(Boolean setTimeout, Boolean& more)
   at System.Data.SqlClient.SqlDataReader.Read()
   at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.StoreRead()
   --- End of inner exception stack trace ---
   at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.HandleReaderException(Exception e)
   at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.StoreRead()
   at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.SimpleEnumerator.MoveNext()
   at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
   at System.Data.Entity.Core.Objects.CompiledQuery.ExecuteQuery[TResult](ObjectContext context, Object[] parameterValues)
   at System.Data.Entity.Core.Objects.CompiledQuery.Invoke[TArg0,TArg1,TResult](TArg0 arg0, TArg1 arg1)
   at Epicor.Data.DBExpressionCompiler.<>c__DisplayClass33_1`3.<Compile>b__3(TContext c, Func`3 query) in C:\_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Data\DBExpressionCompiler.Generated.cs:line 1089
   at Epicor.Data.DBExpressionCompiler.GetResult[TDataContext,TQuery,TResult](Func`3 executeQuery, Cache cacheSetting, TDataContext dataContext, TQuery query) in C:\_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Data\DBExpressionCompiler.cs:line 445
   at Epicor.Data.DBExpressionCompiler.InvokeSingle[TDataContext,TQuery,TResult](Expression expression, Cache currentCacheSetting, Boolean cacheQuery, TDataContext dataContext, Func`2 getDataCacheKey, Func`2 compileQuery, Func`3 executeQuery) in C:\_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Data\DBExpressionCompiler.cs:line 301
(context, sysRowID_ex) => context.QuoteDtl.With(UpdLock).Where(row => (row.SysRowID == sysRowID_ex)).FirstOrDefault()

CSmith · October 15, 2020, 1:09am

And after reindex getting error trying to edit RDD

Server Side Exception

A server error occurred. Review the server event logs for details.

Exception caught in: Epicor.ServiceModel

Error Detail

Description: A server error occurred. Review the server event logs for details.
Program: Epicor.System.dll
Method: ProvideFault
Line Number: 32
Column Number: 13
Server Trace Stack: at Epicor.Hosting.Wcf.ErrorHandler.ProvideFault(Exception error, MessageVersion version, Message& fault) in C:_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Hosting\Wcf\ErrorHandler.cs:line 32
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideFault(Exception e, FaultConverter faultConverter, ErrorHandlerFaultInfo& faultInfo)
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideMessageFaultCore(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage8(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.ProcessError(Exception e)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Client Stack Trace

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Ice.Proxy.BO.RptDataDefImpl.Update(RptDataDefDataSet ds)
at Ice.Adapters.RptDataDefAdapter.OnUpdate()
at Ice.Lib.Framework.EpiBaseAdapter.Update()
at Erp.UI.App.RptDataDefEntry.Transaction.Update()

Any ideas?

Olga · October 15, 2020, 1:42am

So what is written in the server log?

CSmith · October 15, 2020, 1:56am

System.Data.SqlClient.SqlException (0x80131904): The INSERT statement conflicted with the FOREIGN KEY constraint “FK_RptExclude_ZDataTable”. The conflict occurred in database “EpicorERP”, table “Ice.ZDataTable”.
The statement has been terminated.
at Ice.TablesetBound3.CreateRow(IceDataContext dataContext, Int32 tableNum, IIceTable table, IceRow newTablesetRow, TablesetProfilingCollector parentTraceCollector) in C:\_Releases\ICE\ICE3.2.400.9\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 1147 at Ice.TablesetBound3.WriteTable(IceDataContext dataContext, Int32 tableIndex, IIceTable table, TablesetProfilingCollector parentTraceCollector) in C:_Releases\ICE\ICE3.2.400.9\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 965
at Ice.TablesetBound3.InnerUpdate[TUpdater](IceDataContext dataContext, TFullTableset tableset) in C:\_Releases\ICE\ICE3.2.400.9\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 866 at Ice.Services.BO.RptDataDefSvc.Update(RptDataDefTableset& ds) in C:\_Releases\ICE\ICE3.2.400.0\Source\Server\Services\BO\RptDataDef\RptDataDef.Designer.cs:line 2110 at Ice.Services.BO.RptDataDefSvcFacade.Update(RptDataDefTableset& ds) in C:\_Releases\ICE\ICE3.2.400.0\Source\Server\Services\BO\RptDataDef\RptDataDefSvcFacade.cs:line 1950 at SyncInvokeUpdate(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func2 func) in C:_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59
at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func`2 func) in C:_Releases\ICE\ICE3.2.400.0\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28
ClientConnectionId:628febd1-d527-46d8-acf1-05156e590924
Error Number:547,State:0,Class:16

Also getting this error every 2-3 seconds:

Cancelling from .ctor

CSmith · October 15, 2020, 2:32am

Seems like this was my fat fingers making mistake this time. Typed SerialNum instead of SerialNo for table apparently they need to match…

24x7 · October 15, 2020, 8:43am

Could you try Regenerating Data Model and Recycle App Pools,
Sometime, the Database becomes unhealthy, giving it a little jolt may resolve the issue.

CSmith · October 15, 2020, 2:28pm

This along with clearing client cache seems to have resolved the issue. @24x7 , @Olga Thanks for assistance!

24x7 · October 16, 2020, 6:17am

Ah Great ! Pleased that my solution worked for you !

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Server Side Exception Error

Error Detail

Client Stack Trace

Error Detail

Client Stack Trace

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