I heard very similar things from our consultants. Yours are blowing smoke. Who are you using?
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-----Original Message-----
From: Jose Gomez [jose@…]
Received: Tuesday, 12 Nov 2013, 6:40
To: Vantage [vantage@yahoogroups.com]
Subject: Re: [Vantage] RE: "Scheduled to be fixed in Epicor 10"
My two cents? You need new consultants
On Nov 12, 2013 1:42 AM, <yclhk@...> wrote:
Do agree that there should be something wrong during the installation/setting stage, it was slow since the first launch without much BAQ, customization or BPM. But our consultant refused to help with reason "some of their customers are having slower Epicor than ours".
I believe Epicor isn't that bad, else it wouldn't be such a large business.
A lot of time was spent on it, there are some improvement, but not satisfactory, our consultant pop up last month and said that the performance issue is a known issue of Epicor and claimed that it will be fixed on further releases (and asked for a signature on maintenance contract, of course).
Our staff are getting used to it and stopped complaining.
*We purchased a $10k server to serve the 7+7 user Epicor
---In vantage@yahoogroups.com, <jgiese@...> wrote:
I can’t disagree. Speaking from experience I knew nothing about Epicor or how to install it and we had a terrible time. With some outside help and some further education (and some better hardware) we have had great stability with Epicor 9.
My top 5 mistakes that made my Epicor install unstable.
1. Poor hardware. Put Epicor on spindle drives and you’re going to have a bad time. We only met their minimum for 9.05.600
2. Poor pf configuration. For the available resources the values in our pf file were not optimal
3. DB index. We were not indexing at all or rebuilding
4. Not restarting the AppServers on a regular basis. We do this weekly because we can, but even bi-weekly would be sufficient.
5. Terrible BAQs. Don’t forget “company†when doing links or your dashboards and BAQ reports will be a nightmare.
Wisconsin Converting, Inc.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, November 11, 2013 8:54 AM
To: Vantage
Subject: Re: [Vantage] RE: "Scheduled to be fixed in Epicor 10"
No offense but I have ran Vantage 8, and 9 (all flavors) and Performance isn't stellar but is not by any means unusable and in terms of "instability" I think that's more an internal issue than an epicor issue. Like I said I've ran countless installs of Epicor from vesion 8 to verision 9.05.702A and none are unstable...
Instability comes when someone without proper knowledge starts making changes, modifications and or you have someone do the install that doesn't really know what they are doing.
On Mon, Nov 11, 2013 at 4:21 AM, <yclhk@...> wrote:
I'm feeling good hearing "E9 is a sucky release", which means Epicor shouldn't be that bad as experienced
We got Epicor in live for about a year, and are in severe pain with the performance and instability, hope E10 do improve the performance as they claimed
---In vantage@yahoogroups.com, <don.n.doan@...> wrote:I attended the Chicago Summits meeting yesterday. They said 905.703 will be out later this year and E10 will be out next year and that they're following their normal release schedule. For those that are on 8.03 they suggested upgrading to 905 without waiting for E10. Supposedly the upgrade from 905 to E10 will be a "magical upgrade button". So its supposed to be a very easy transition from 9 to 10(I would assume without customizations though).
They talked about a few things with E10 but were concentrating on current versions and support improvements so I didn't really get any useful information on it.
I know that once it's released i'll be one of the first to throw it on our test server just to see how easy it truly is... and see what breaks.
--- In vantage@yahoogroups.com, <vantage@yahoogroups.com> wrote:
Since people are weighing in and agreeing with Joe E's comment below, I have to weigh in and agree with Jose in beating his dead horse: 700 customizations!?! Maybe you are defining a customization as anything that is done (reports, process, whatever) different than out of box, but if that is honestly 700 customized screens, you should have just written your own ERP from scratch! (Or, better yet, have someone put on the analyst hat and change some of your processes, like Jose implied). Or, since you'll probably never want to move to another version, just customize the program to fix the bug yourself! (Okay, that was just a joke).
--- In vantage@yahoogroups.com, <vantage@yahoogroups.com> wrote:Manasa,
Did I write something that was out of line?
Epicor has been my working life for about three years now and it’s been frustrating. We have about 700 customizations. When Jose wrote his piece in mild support of Epicor I felt compelled to reply with what my expectations are and experiences have been. Frankly, I’m just amazed sometimes that Epicor has champions here.
We’ve been live for just over a year and it is running our business so, it’s doing something right. It’s just been such a struggle and disappointment to work with that it’s hard to go along with a cheer, tepid as it was.
Joe
