Tricia,
BAQ => Business Activity Manager. It is the 6.0+ implementation of
change logs. You can find it under Executive Analysis. Under the
General Ops, you find the manager along side the query. The Manager
lets you define logs and events to occur when data fields change in
tables.
It is fairly user friendly to set up a to log events. I would bet money
(if I were a betting man) that if you set up a log you will find they
are being reopened. I am not exaggerating when I tell you that this
complaint was made to me every day until I set up the log, and then the
problem was explained and eliminated in one day.
I really think this will be of value to you. You may want to set the
BAQ to track some other changes while you are there.
Good luck,
Aaron
-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 09, 2004 10:00 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders not closing
Aaron,
Sorry, not sure what a BAQ is???!! :(
Unfortunately, I don't think someone reopening is our problem. We have
one
person who does the invoicing and mainly one person who picks the orders
for
shipment - and yes...it's the same person! ;) Guess we'll just have to
close manually - that's the answer I got from Vantage - too bad they
couldn't give me an explanation of why it's happening.......
Tricia
-----Original Message-----
From: Aaron Hoyt [mailto:hoyt@...]
Sent: Tuesday, June 08, 2004 10:10 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Orders not closing
Tricia,
Since you are on 6.0....
I am going to give you the unpopular answer as we had this same issue
for a long while. I decided to take the "simple" approach after calling
support.
I created a BAQ to log changes to the open status of the order, line and
release (yes I took the approach that Vantage is working right, but
people are not).
It will not help with any past info, but....
Going forward we were able to track just who reopened the
order/line/release after it was closed. Yes we found in every example
the status was changed to closed by the shipping person when they
shipped, and then an open shortly after by someone else). Now instead
of coming to me when an order is not closed they look at the log and go
after the person that reopened it.
I will be very surprised if this does not solve your problem. I was
getting complaints about Vantage not doing it's job right every day, and
since the day I created the BAQ, there has not been a single complaint
about Vantage not closing the orders.
Hope this helps.
Aaron Hoyt
Hittite Microwave
-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Tuesday, June 08, 2004 9:29 AM
To: Vantage One-List (E-mail)
Subject: [SPAM] - [Vantage] Sales Orders not closing - Email found in
subject
Hey all!
While I'm waiting for tech support to call back, I figured I'd throw
this
out to the list for your input.
We went from 5.1 to 6.0 in the span of a week and a half. Has anyone
else
noticed an issue with sales orders not closing? The packing slip is
there,
it's invoiced. Everything looks right on the screen, but the order
isn't
closing. My initial thought was that they were items "caught" in the
upgrade. However, my order entry/invoice person tells me that it isn't
just
the upgrade date that is affected. Any other thoughts?????
TIA!!
Tricia Simon, Controller
Riten Industries, Inc.
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://rd.yahoo.com/SIG=1296moopu/M=298184.5022502.6152625.3001176/D=gr
oups/S=1705007183:HM/EXP=1086787733/A=2164330/R=0/SIG=11eamf8g4/*http://
www.netflix.com/Default?mqso=60183350> click here
<http://us.adserver.yahoo.com/l?M=298184.5022502.6152625.3001176/D=group
s/S=:HM/A=2164330/rand=124768690>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
************************************************************************
****
****************************************
This e-mail and any files transmitted with it are confidential and
intended
solely for the use of the individual
or entity to which they are addressed. If you have received this e-mail
in
error please notify the system manager.
This e-mail message has been swept for the presence of computer viruses.
WARNING: All e-mail sent to this address will be received by the HMC
network
and is subject to archival and review
by someone other than the recipient.
************************************************************************
****
****************************************
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://rd.yahoo.com/SIG=1297vahfg/M=295196.4901138.6071305.3001176/D=gr
oups/S=1705007183:HM/EXP=1086875896/A=2128215/R=0/SIG=10se96mf6/*http://
companion.yahoo.com> click here
<http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=group
s/S=:HM/A=2128215/rand=313318692>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
********************************************************************************************************************
This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual
or entity to which they are addressed. If you have received this e-mail in error please notify the system manager.
This e-mail message has been swept for the presence of computer viruses.
WARNING: All e-mail sent to this address will be received by the HMC network and is subject to archival and review
by someone other than the recipient.
********************************************************************************************************************
[Non-text portions of this message have been removed]
BAQ => Business Activity Manager. It is the 6.0+ implementation of
change logs. You can find it under Executive Analysis. Under the
General Ops, you find the manager along side the query. The Manager
lets you define logs and events to occur when data fields change in
tables.
It is fairly user friendly to set up a to log events. I would bet money
(if I were a betting man) that if you set up a log you will find they
are being reopened. I am not exaggerating when I tell you that this
complaint was made to me every day until I set up the log, and then the
problem was explained and eliminated in one day.
I really think this will be of value to you. You may want to set the
BAQ to track some other changes while you are there.
Good luck,
Aaron
-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 09, 2004 10:00 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Orders not closing
Aaron,
Sorry, not sure what a BAQ is???!! :(
Unfortunately, I don't think someone reopening is our problem. We have
one
person who does the invoicing and mainly one person who picks the orders
for
shipment - and yes...it's the same person! ;) Guess we'll just have to
close manually - that's the answer I got from Vantage - too bad they
couldn't give me an explanation of why it's happening.......
Tricia
-----Original Message-----
From: Aaron Hoyt [mailto:hoyt@...]
Sent: Tuesday, June 08, 2004 10:10 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Orders not closing
Tricia,
Since you are on 6.0....
I am going to give you the unpopular answer as we had this same issue
for a long while. I decided to take the "simple" approach after calling
support.
I created a BAQ to log changes to the open status of the order, line and
release (yes I took the approach that Vantage is working right, but
people are not).
It will not help with any past info, but....
Going forward we were able to track just who reopened the
order/line/release after it was closed. Yes we found in every example
the status was changed to closed by the shipping person when they
shipped, and then an open shortly after by someone else). Now instead
of coming to me when an order is not closed they look at the log and go
after the person that reopened it.
I will be very surprised if this does not solve your problem. I was
getting complaints about Vantage not doing it's job right every day, and
since the day I created the BAQ, there has not been a single complaint
about Vantage not closing the orders.
Hope this helps.
Aaron Hoyt
Hittite Microwave
-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Tuesday, June 08, 2004 9:29 AM
To: Vantage One-List (E-mail)
Subject: [SPAM] - [Vantage] Sales Orders not closing - Email found in
subject
Hey all!
While I'm waiting for tech support to call back, I figured I'd throw
this
out to the list for your input.
We went from 5.1 to 6.0 in the span of a week and a half. Has anyone
else
noticed an issue with sales orders not closing? The packing slip is
there,
it's invoiced. Everything looks right on the screen, but the order
isn't
closing. My initial thought was that they were items "caught" in the
upgrade. However, my order entry/invoice person tells me that it isn't
just
the upgrade date that is affected. Any other thoughts?????
TIA!!
Tricia Simon, Controller
Riten Industries, Inc.
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://rd.yahoo.com/SIG=1296moopu/M=298184.5022502.6152625.3001176/D=gr
oups/S=1705007183:HM/EXP=1086787733/A=2164330/R=0/SIG=11eamf8g4/*http://
www.netflix.com/Default?mqso=60183350> click here
<http://us.adserver.yahoo.com/l?M=298184.5022502.6152625.3001176/D=group
s/S=:HM/A=2164330/rand=124768690>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
************************************************************************
****
****************************************
This e-mail and any files transmitted with it are confidential and
intended
solely for the use of the individual
or entity to which they are addressed. If you have received this e-mail
in
error please notify the system manager.
This e-mail message has been swept for the presence of computer viruses.
WARNING: All e-mail sent to this address will be received by the HMC
network
and is subject to archival and review
by someone other than the recipient.
************************************************************************
****
****************************************
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://rd.yahoo.com/SIG=1297vahfg/M=295196.4901138.6071305.3001176/D=gr
oups/S=1705007183:HM/EXP=1086875896/A=2128215/R=0/SIG=10se96mf6/*http://
companion.yahoo.com> click here
<http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=group
s/S=:HM/A=2128215/rand=313318692>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
********************************************************************************************************************
This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual
or entity to which they are addressed. If you have received this e-mail in error please notify the system manager.
This e-mail message has been swept for the presence of computer viruses.
WARNING: All e-mail sent to this address will be received by the HMC network and is subject to archival and review
by someone other than the recipient.
********************************************************************************************************************
[Non-text portions of this message have been removed]