Sales Order Tracker odd behavior

Hi all,

We are using Vantage 8.03.305d and recently have a problem in Sales
Order Tracker.

It sometimes receives a different job number.

I called Epicor for support but they still haven't figured out solution
yet

Please advice it anyone got this same problem

Thank you

Chris



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Gerard Wadman
Sent: Thursday, April 05, 2007 10:29 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Order Tracker



We had a similar problem with forms running in full screen mode.

We resized the form view to approx 2/3 the screen size and all was OK.

I don't know why this is, but it did the trick.

Gerard M Wadman

Sr. Network Systems Engineer

Scandius BioMedical Inc.

11A Beaver Brook Road

Littleton, MA 01460

978/486-4088 x 124

978/486-4108 (fax)

http://www.scandius.com/ <http://www.scandius.com/>

This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We do not accept
liability for any loss or damage caused by software viruses

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Tri Ha
Sent: Thursday, April 05, 2007 1:25 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Sales Order Tracker

Hi all,

Can anyone help me on this issue appeared on Sales Order Tracker.

A user at my company sometimes can not see the job number in Sales Order
Tracker although others can see it.

However if she closes this SO Tracker and re-opens it again with the
same sales order number, she is able to see it in there.

I called Epicor for support but they still haven't figure out the
solution yet

Please advice it anyone got this same problem

Thank you

Chris

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Chris Robisch
Sent: Thursday, April 05, 2007 9:46 AM
To: Vantage Yahoo
Subject: [Vantage] Vantage 8.03 Terminal Server Email

We're using Terminal Server for all Vantage 8.03 SQL clients. What are
the pros/cons of emailing POs/Quotes/Orders by:

1. Printing to a .pdf file on a shared directory and emailing from the
user's desktop.

2. Installing fat Outlook on Terminal Server so the user's contacts are
there.

3. Using Advanced Print Management module.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
We're using Terminal Server for all Vantage 8.03 SQL clients. What are the pros/cons of emailing POs/Quotes/Orders by:

1. Printing to a .pdf file on a shared directory and emailing from the user's desktop.

2. Installing fat Outlook on Terminal Server so the user's contacts are there.

3. Using Advanced Print Management module.

[Non-text portions of this message have been removed]
Hi all,

Can anyone help me on this issue appeared on Sales Order Tracker.

A user at my company sometimes can not see the job number in Sales Order
Tracker although others can see it.

However if she closes this SO Tracker and re-opens it again with the
same sales order number, she is able to see it in there.

I called Epicor for support but they still haven't figure out the
solution yet

Please advice it anyone got this same problem

Thank you



Chris





________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Chris Robisch
Sent: Thursday, April 05, 2007 9:46 AM
To: Vantage Yahoo
Subject: [Vantage] Vantage 8.03 Terminal Server Email



We're using Terminal Server for all Vantage 8.03 SQL clients. What are
the pros/cons of emailing POs/Quotes/Orders by:

1. Printing to a .pdf file on a shared directory and emailing from the
user's desktop.

2. Installing fat Outlook on Terminal Server so the user's contacts are
there.

3. Using Advanced Print Management module.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
We had a similar problem with forms running in full screen mode.

We resized the form view to approx 2/3 the screen size and all was OK.

I don't know why this is, but it did the trick.



Gerard M Wadman

Sr. Network Systems Engineer



Scandius BioMedical Inc.

11A Beaver Brook Road

Littleton, MA 01460



978/486-4088 x 124

978/486-4108 (fax)



http://www.scandius.com/





This e-mail is for the use of the intended recipient(s) only. If you
have received this e-mail in error, please notify the sender immediately
and then delete it. If you are not the intended recipient, you must not
use, disclose or distribute this e-mail without the author's prior
permission. We have taken precautions to minimize the risk of
transmitting software viruses, but we advise you to carry out your own
virus checks on any attachment to this message. We do not accept
liability for any loss or damage caused by software viruses







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Tri Ha
Sent: Thursday, April 05, 2007 1:25 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Tracker



Hi all,

Can anyone help me on this issue appeared on Sales Order Tracker.

A user at my company sometimes can not see the job number in Sales Order
Tracker although others can see it.

However if she closes this SO Tracker and re-opens it again with the
same sales order number, she is able to see it in there.

I called Epicor for support but they still haven't figure out the
solution yet

Please advice it anyone got this same problem

Thank you

Chris

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Chris Robisch
Sent: Thursday, April 05, 2007 9:46 AM
To: Vantage Yahoo
Subject: [Vantage] Vantage 8.03 Terminal Server Email

We're using Terminal Server for all Vantage 8.03 SQL clients. What are
the pros/cons of emailing POs/Quotes/Orders by:

1. Printing to a .pdf file on a shared directory and emailing from the
user's desktop.

2. Installing fat Outlook on Terminal Server so the user's contacts are
there.

3. Using Advanced Print Management module.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
Maybe a big con for #2: MS has changed their licensing scheme for
Outlook. So depending on the version of Outlook, you may have to
purchase an Outlook license for each user on the TS, even if they don't
use the software.

Brian

-----Original Message-----
We're using Terminal Server for all Vantage 8.03 SQL clients. What are
the pros/cons of emailing POs/Quotes/Orders by:

1. Printing to a .pdf file on a shared directory and emailing from the
user's desktop.

2. Installing fat Outlook on Terminal Server so the user's contacts are
there.

3. Using Advanced Print Management module.