Sales Order Entry UOM Grey

I am hoping someone has quick knowledge on how to allow a user to access they greyed out area of the sales order entry. I have looked in field help and appear to have given the individual all the necessary requirements but am obviously missing something. Any help on where to look would be appreciated!

Thanks

That information is just for reference. You cannot edit any of it.

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It’s not meant to be edited.

Take “shipped” qty for example. This is a line; imagine it had 3 releases. The shipped qty on the line is a sum of the shipped qty of the releases. It’s not a simple number in a table.

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