Is there a way to assign an RMA disposition code specifically for rework? Maybe some form of the Job disposition? Or can a new code be created? In my (brief) research I haven’t found anything that points toward creating a new code. Many thanks!
If you mean reason codes?
If you are looking for something else, can you give us a little more detail?
What I’m looking for is a way to enter a new disposition code (RMA Disposition Entry | “Dispose To:” field). There’s a drop-down that currently lists Job, Fail, Return Shipment, and Stock as disposition choices. What I’m hoping to do is add “Rework” to that list.
I believe for rework, we still picked Job - since that’s where the cost of the rework would go.