Our Stores Receipted 25 of a Purchase Order in Error, unfortunately an invoice has been posted against the Receipt, so unable to undo, Inventory Stock take this week so struggling to get this to work. Any idea how we can reverse this receipt
Hi Andy,
I ran into this before and here is a KB Article outlining it
Knowledge Article KB0072153 - Reversing a Cash Receipt- Video
Knowledge Article KB0034669 - text version ( older)
Hope this helps
Dean
This will only work if the cash receipt is for the full amount of the invoice.