We generally post the next day too. However the AR girl reviews all the
shipments using some reports or BAQs to assist in finding any errors prior
to posting. If that overcheck does not find an error however, the best way
we've found to reverse an AR invoice after posting is to enter a
miscellaneous (credit) invoice and re-invoice - although this may slightly
skew bookings/revenue with respect to COS and/or gross margins to the
product code assigned to the order. In a bit different scenario, (the
shipment has to be returned to inventory) then we enter an RMA to receive
the incorrect shipment back and credit the invoice through the RMA process
and redo the shipment correctly.
Hope this helps!
_____
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
bking521
Sent: Monday, December 08, 2008 9:23 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] reversing an a.r. invoice
Thank you for the responses, perhaps I should have described the
process I was trying to accomplish. In writing processes for our up
coming go-live. We are at the stage of writing procedures for
correcting errors that we know will occur on occasion. The particular
trouble area I am looking at concerns our warehouse actually shipping
one line but showing in the system to ship another. Although our staff
is fairly accurate I can see this coming up.
Our planed a.r. process is to invoice and post no later than next day
after shipment. We will most likely not know we made an error at this
time.
So hence the question, I know how to correct this with in the system if
the it isn't posted but I was wondering if someone had a process that
works well in place that we might copy from for a posted invoice.
Thank you again for the responses and for any other suggestions that
might be offered.
Bill
[Non-text portions of this message have been removed]
shipments using some reports or BAQs to assist in finding any errors prior
to posting. If that overcheck does not find an error however, the best way
we've found to reverse an AR invoice after posting is to enter a
miscellaneous (credit) invoice and re-invoice - although this may slightly
skew bookings/revenue with respect to COS and/or gross margins to the
product code assigned to the order. In a bit different scenario, (the
shipment has to be returned to inventory) then we enter an RMA to receive
the incorrect shipment back and credit the invoice through the RMA process
and redo the shipment correctly.
Hope this helps!
_____
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
bking521
Sent: Monday, December 08, 2008 9:23 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] reversing an a.r. invoice
Thank you for the responses, perhaps I should have described the
process I was trying to accomplish. In writing processes for our up
coming go-live. We are at the stage of writing procedures for
correcting errors that we know will occur on occasion. The particular
trouble area I am looking at concerns our warehouse actually shipping
one line but showing in the system to ship another. Although our staff
is fairly accurate I can see this coming up.
Our planed a.r. process is to invoice and post no later than next day
after shipment. We will most likely not know we made an error at this
time.
So hence the question, I know how to correct this with in the system if
the it isn't posted but I was wondering if someone had a process that
works well in place that we might copy from for a posted invoice.
Thank you again for the responses and for any other suggestions that
might be offered.
Bill
[Non-text portions of this message have been removed]