Returned Material Value (V5.1)

Yahoo Archive
1
Even if the user remembers to key in the cost fields, entering 4 fields with
up to 4 decimal places is impossible to do repeatedly and accurately. This
is definitely a software problem not a procedural problem.

Patrick Winter


-----Original Message-----
From: Dan Tisone [mailto:dtisone@...]
Sent: Tuesday, June 24, 2003 3:06 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Returned Material Value (V5.1)


OK this is one thing I have been complaining about to Epicor. You are
supposed to tie the part to the original Sales Order which retains the
costing information. Our problem is that we ship a machine and the customer
want to return a piece of the machine (one part) back to us for credit (or
replacement). Since there is nothing to tie it to, it defaults to $0 and
the cost buckets have to be manually filled in (if the operator remembers).
I have been asking to default to the part master costs instead of $0. I
have been blown off numerous times on this issue.

Dan Tisone
Operations / IT Consultant
dan.tisone@...
(949) 440-3685 x148






-----Original Message-----
From: PLAMAN DICK [mailto:dick.plaman@...]
Sent: Tuesday, June 24, 2003 12:55 PM
To: Vantage (vantage@yahoogroups.com)
Subject: [Vantage] Returned Material Value (V5.1)


When you process a RMA in Vantage and the returned part ends up in
inventory, how do you apply a cost to the transaction? When you process the
receipt back into inventory, the part goes in at zero cost. Unless this
transaction is manually processed via a cost adjustment, it will cause an
understated inventory value. I would be interested in how the rest of you
are handling this.

thanks,


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2
When you process a RMA in Vantage and the returned part ends up in
inventory,
how do you apply a cost to the transaction? When you process the receipt
back
into inventory, the part goes in at zero cost. Unless this transaction is
manually
processed via a cost adjustment, it will cause an understated inventory
value.
I would be interested in how the rest of you are handling this.

thanks,


[Non-text portions of this message have been removed]
3
OK this is one thing I have been complaining about to Epicor. You are
supposed to tie the part to the original Sales Order which retains the
costing information. Our problem is that we ship a machine and the
customer want to return a piece of the machine (one part) back to us for
credit (or replacement). Since there is nothing to tie it to, it
defaults to $0 and the cost buckets have to be manually filled in (if
the operator remembers). I have been asking to default to the part
master costs instead of $0. I have been blown off numerous times on
this issue.

Dan Tisone
Operations / IT Consultant
dan.tisone@...
(949) 440-3685 x148






-----Original Message-----
From: PLAMAN DICK [mailto:dick.plaman@...]
Sent: Tuesday, June 24, 2003 12:55 PM
To: Vantage (vantage@yahoogroups.com)
Subject: [Vantage] Returned Material Value (V5.1)


When you process a RMA in Vantage and the returned part ends up in
inventory, how do you apply a cost to the transaction? When you process
the receipt back into inventory, the part goes in at zero cost. Unless
this transaction is manually processed via a cost adjustment, it will
cause an understated inventory value. I would be interested in how the
rest of you are handling this.

thanks,


[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
4
Epicor sent this to me the other day. Hopes this helps
Jasper


882MPS

-------------

What is the process flow for an RMA (Return Material Authorization) ?

PROBLEM RESOLUTION:

1. Select RMA Processing from the Accounts Receivable, Order Management or

Shipping/Receiving general operations folder.

2. Add the RMA Header record identifying the return number, date and

customer.

3. Add the RMA Detail Line record identifying the part, return quantity,

sales order reference and reason for return.

4. Add the RMA Receipt details recording the part receipts and where the

part resides.

A. RMA automatically moves to Inspection

B. Creates an RMA-INS transaction with zero cost

C. No GL entries are made

5. Add the RMA Credit Request indicating the quantity and unit price.

A. Credit Memo is automatically created.

B. Credit Memo is available for posting in Accounts Receivable

Invoice Entry Get RMA Credits

DEBIT 1) Returns Account from the part's Product Group

2) Returns Account from the AR Account assigned to the

customer

3) Returns Account from the default AR Account

4) Returns Account from the Control Account

CREDIT 1) Receivable Account from the AR Account assigned to the

customer

2) Receivable Account from the default AR Account

3) Receivable Account from the AR Configuration

6. Select RMA Dispositions from the Order Management general operation

folder or from the Quality general operation folder selecting inspection

processing.

7. Select an RMA record and indicate the quantity to be placed back in

stock, forwarded to a job, or falied / rejected outright, a writeoff. Unit

costs may be updated, defaults are calculated as follows: (If Failed /

rejected, see page 1989MPS, this now also creates a DMR record to be

processed in DMR Processing).

A. The cost of returns is captured during the actual receipt

process. Per Vantage

Help it is calculated in the following way:

· The first attempt to determine the cost is to retrieve the last

"costed" shipment that is related to the

associated order line.

· If no such order line exists, the cost comes from the last

shipment

for this part for this customer.

· If the last shipment is from manufacturing, but it isn't costed,

then

the cost is determined using the Capture COS logic----see Page

687MPS.

B. One of the following transactions and GL transactions are

created:

INS-MTL RMA receipt of job material

DEBIT 1) WlP Material from job's Product Group

2) WIP Material from Control Accounts

CREDIT 1) Cost of Returns account from part's Product

Group

2) Control Account's Cost of Returns account

INS-REJ Rejecting an RMA receipt

DEBIT 1) DMR reason code account

2) Part Class DMR Write Off account

3) Control Account's DM Write Off account

CREDIT 1) Product Group Cost of Returns account

2) Control Account's Cost of Returns account

INS-STK RMA receipt to stock

DEBIT 1) Account set up on Part

2) Part Class Inventory account

3) Control Account's Inventory account

CREDIT 1) Cost of Returns account from part's

Product Group

2) Control Account's Cost of Returns

account





Page ID 1989MPS

RMA Processing within Quality Assurance

Disposition of RMA Pieces without the QA module will be done from the menu

option in Order Management. If QA is installed the processing for RMA

failed (use to be rejected) will follow DMR processing.

Pass INS-STK

Pieces accepted from QA to stock will update the on hand quantity as pre 5.1

Pass INS-MTL

Pieces can be received to a job material line as they are today. This

enables the QA person to effectively put nonpart master parts back to the

job they came from. This transaction will create a material on the job and

issue the parts to that material line. While this option could be used to

rework parts, Vantage Recommends that rework parts be processed through DMR

to enable logging the non-conformance, entering cause and corrective action

and consistent QA analysis through DMR reason codes.

Fail INS-REJ

Non-conformance record created automatically

Check box to bring the user to cause and corrective action

DMR Created automatically consistent with other non-conformance

Transaction will use DMR reason codes with inventory criteria

Failed pieces will go to DMR following the QA process like any other

purchase receipt or non-conformance item failing inspection.








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