We have managed to get all our zebra printers working with a number of crystal "tags" including the built in ones as well as some entirely custom ones. One of the tricks to getting them to work is open the crystal report, then page setup and make sure to select "no printer ( optimize for screen display)" and "disassociate formatting page size and printer paper size".
Secondly, if the prints are coming out sideways you need to realize there is a bug that messes up the reports if they are wider than they are tall. So to print a 4" wide x 2"tall tag you must set the crystal page size to 4x4. Then fiddle with the zebra printer settings to get it print only the top 4"x1.5". Silly, but it will do it.
The whole process is a mess though. No question about it. Good Luck.
Tom
Secondly, if the prints are coming out sideways you need to realize there is a bug that messes up the reports if they are wider than they are tall. So to print a 4" wide x 2"tall tag you must set the crystal page size to 4x4. Then fiddle with the zebra printer settings to get it print only the top 4"x1.5". Silly, but it will do it.
The whole process is a mess though. No question about it. Good Luck.
Tom
--- In vantage@yahoogroups.com, melissa hietala <kevmel822@...> wrote:
>
> So this is what Dustin got from being on the phone with support:
> "Was working with Epicor this morning once again, their final explanation was that there is a limitation within Crystal that doesn’t allow you to print to a zebra label printer." Seriously ??
> ÂÂ
> Obviously since a lot of you are running with Zebra printers, this is absolutely ridiculous. Nothing on the responses yet has seemed to make a difference.
> ÂÂ
> Here is a little other nugget though that may jar something for some of you:
>     We can print one of our versions of labels off of Dustin's computer and one in the Shipping office, but not off of either of the 2 in the actual shipping area. One of our tech guys reinstalled Epicor on both last week and they worked, but when the came in the next day they didn't work again for this label.
>   Again on a completely different Zebra printer, Dustin can print same part tags for a customer, but they will not print correctly from either of those 2 systems.
> ÂÂ
> Any other thoughts or direction you can provide would be greatly appreciated.
>
> Melissa Hietala
> UMC, Inc.
> melissah@...
>
>
> ________________________________
> From: cubcrafters_it <jason.navarrete@...>
> To: vantage@yahoogroups.com
> Sent: Friday, February 10, 2012 12:14 PM
> Subject: [Vantage] Re: Zebra Label Printer: Version 905.607A
>
>
> ÂÂ
> I'd love to get more info on what specifically is buggy w/ CR2008 SP5 runtimes and epicor.
>
> Did the tech you talked w/ have anything positive to say about SP4?
>
> --- In vantage@yahoogroups.com, John Driggers <waffqle@> wrote:
> >
> > FWIW we run SP5 with 9 all over the place without issue.
> >
> > On Fri, Feb 10, 2012 at 9:03 AM, Lisser, Jennifer <
> > Jennifer.Lisser@> wrote:
> >
> > > **
> > >
> > >
> > > I just heard from a reliable technical resource not to use SP5 runtimes
> > > because it is buggy with Epicor 9. I would stick with SP4 for now.
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> >
> >
> >
> > --
> > *John Driggers*
> > *High End Dev, System Design, Profit Drinking
> > *
> > *:: 904.962.2887*
> > *:: waffqle@*
> > *:: NO FAXES*
> >
> > *
> >
> > *
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
> [Non-text portions of this message have been removed]
>