Refresh Records on Action in FWB

Epicor ERP 10
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1

I have a button that calls a function to allocate a single lot to a job and refreshes the screen, which is working great.

The problem I’m running into is that the “Refresh all Records on Action” button in the menu is causing my records to be out of sync until I either toggle that button or clear the screen and bring the records back in. (Refreshing the screen does not fix it)

Aside from writing some code that toggles that button to fix this issue. Has anyone seen this before or know what would be causing it?

Thank you

2

When you say it’s calling a function, is it calling an Epicor Function, or is it doing something in the customization layer?

3

It’s calling an epicor function and refreshing the screen through the customization layer

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4

Maybe I’m missing something in this video clip. At what point are the records out of sync?

5

Oh I see, those first 2 in the list are off?

6

Yep until I toggle the Refresh records on action button. Very strange…

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7

It looks like they’re only going out of sync after you unallocate. I’m wondering if this might not be related to your function?

8

Yeah it appears unrelated to the function /customization.

If I go through the base screen allocate by part it’s also out of sync. Only on the first two lines regardless of the job… I’ve gone through the basic restart, clear cache, delete the cache folder still nothing…

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9

Yeah I’d submit that to EpicCare support and see if they have any info on it. That is odd. In the meantime, it might be worth it to add an additional button that checks & unchecks the Refresh All Records on Action box for you with a button click.

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