Receipt Entry - Our qty vs. Supplier qty - why is the default "Our" qty?

This:

Is it just me, or is this bad design, for “Our” to be the default? The supplier sends their pack slip/invoice in their UOM usually, right?


Kind of my point:

  • An employee takes a pack slip (from the supplier) and goes to a computer
  • Employee does not notice all these UOMs, just that the pack says 7
  • Employee enters 7 into the white box with a bunch of zeroes in Kinetic
  • We now receive 7 feet instead of (7x8) = 56 feet

Real-life pain behind this:

  • OK, so we buy this stuff that is (only) sold in “8-foot sticks” (we have a UOM for this)
  • We cut it to length as needed. Our tape measures are in inches, as are the drawings
  • We inventory it in feet… which… um… yeah.

We will never change the supplier’s UOM; that’s a real-life constraint. So I’m trying to sympathize with what makes sense from there.


What a buyer is thinking:

  • Say I need (at least) 50 feet for inventory. (Spoiler: that’s not a multiple of 8.)
  • If I use PO suggestions, it generates a PO for 56 FT in our qty and 7 x 8FTSTK in supplier qty. OK, good.
  • But if I make a PO from scratch,
    • Hopefully I don’t try to make a PO for 50 feet. The system will let me, even though my supplier will not let me buy it like that.
    • Or would I enter “our qty” as 7 x 8FTSTK? (Even though “we” inventory in FT. Should I care how we inventory it? [Of course not.])
    • Or would I switch to “supplier qty,” which is already defaulted to 8FTSTK, and enter 7 there? Seems better

But if I was the receiver and it was my 3rd day on the job:

  • Should I care how we inventory it?
  • Should I care that there are 2 kinds of UOM on the receipt screen?
    • If the buyer selected “supplier qty” on the PO instead of “our qty,” should the receipt default to receiving against “supplier qty” (and UOM)?
  • Should I care that the supplier used a different UOM on the pack slip?

@JasonMcD The default is in company configuration and it defaults to Our Qty. I recently changed this and am on the we should buy what they sell bandwagon for 2025. I believe this will solve a lot of our AP automation receipt matching issues.

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Well there it is. Awesome, thank you!

8 years and still learning new settings.

As a parting rant, the default default really should be supplier qty, IMHO. That probably would have helped a lot over the years. (No surprise, I have other examples…)

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@gpayne You undoubtedly know this, but I saw that there is an equivalent setting for the PO. I feel this also falls into the same line of thinking, so I changed it. Well…

Fun fact #1: The grid view of the lines does not show Supplier Qty by default. So you have to unhide it, fine.

Fun fact #2: The grid view of the lines does not show Supplier UOM by default. Ugh, now I have to tell users to search for this, too. It’s the 7th UOM field.

Fun fact #3: I cannot find where Application Studio is hiding the hidden columns. (Not where I hide columns in my apps!) I thought about trying to load the columns in for the users.

If I add these columns, won’t it have them in there twice? Would I even care, since the original set should be hidden?

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I think I will spin this into its own thread about POs.

@gpayne did solve my problem about receipts, so this thread is resolved.

But this is really making me wonder why on earth the defaults all point to “Our Quantity” - especially in a PO. What am I missing?

[Edit: here’s the post.]