There are several SCR’s that relate to this situation:
SCR 134551 – Sales Kit Qty breaks wrong when customer changes - Open
SCR 83449 – Line Qty breaks overwritten when customer changes - Open
SCR 131688 – Changing customer sets price to zeros for non-master parts – Fixed in 10.1
Miguel A. Santillan
Compass Manufacturing Systems
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Friday, August 7, 2015 8:05 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Quote and change ship to address
If a salesperson enter a quote. The customer calls back and say we need the ship to a different address. The Order quantity and expected quantity goes back to zero. Is there any way to change this. We are on Epicor 9.05.702A