Quick Ship Print Monitor regularly stops working / create .BAD files?

We have been seeing a regular issue with Quickship, Where our Epicor Quick Ship Print Monitor will jam up and need to be reset. Every time this happens, we see the following in our print files, mostly with Bill of ladings, and Carrier labels.

It is easy enough to fix, by starting and stopping the service, but we are looking at fixing the root cause of this issue. It’s starting to happen multiple times a day, sometimes within 30 minutes of each other.

We are Epicor Cloud customers and running the latest version if that helps.

Has anyone else had this issue?

@BrianP I have not had bad files in a couple of versions and their support got them cleared up.It must be a fairly common issue since this section is already prebuilt in the web.config.

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