Good morning Epicor community!
The plant manager showed me a strange issue he’s having with using a specific part in the Quick Job Entry form. When he creates a new job, and puts this part number in, the cross-reference window pops up with a row containing the part number we typed in. Once we select that row and continue, we try to save the new job and it throws the good ol’ “Object reference not set to an instance of an object” error.
Looking at both the “Internal Part Cross Reference” and “Customer Part Cross Reference” forms, I couldn’t find a cross-reference existing for this particular part. So I can’t really explain it and I don’t understand the cause of it, but it’s causing an issue specifically with this part in Quick Job Entry.
Has anyone ever seen this or have an idea as to what could be causing the issue?
As always, thanks for your help!