QA Module Questions

Big ooops for the day!.

Patrick

-----Original Message-----
From: pjw@... [mailto:pjw@...]
Sent: Tuesday, July 15, 2003 11:19 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] QA Module Questions


Todd,

The attached are our QS9000 Work Instructions, I would appreciate if you
kept this confedential and did not pass them around. This may help you with
the process flow however I do realize that we are different companies and
can use Vantage in very different ways but anyway I hope this helps. I would
like to see more companies using this module to add weight when suggesting
enhancements. I have several I have been trying to push with little success.

Patrick Winter


-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 10:59 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] QA Module Questions


Thanks for the quick responses Jasper, Robert, Todd and Patrick! I've
printed them and I think these will help our QA people a lot. If they have
specific questions I'll post a new question for them.

Thanks again,
-Todd C.





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We are struggling a bit with some conceptual and terminology issues in the QA module and are seeking advice from anyone actually using QA that might shed some light on process flows. Our QA people attended the QA class and we have scoured the help screens but are only more confused than ever.

Our biggest issue at this time is understanding the difference between DMR (Discrepant Material) and NCR (Non-Conformance). When is each used and for what? To use, and the terminology we have traditionally used they seem (in the help screens anyway) to be backward. In some ways it looks like NCRs are a sort of internal RMA, that is, not correctly manufactured parts, as opposed to DMRs which appear to be either raw materials or parts worked on at a subcontractor that are not correct.

If anyone could provide some very basic definitions of when to use which (DMR or NCR) and how they relate we would very much appreciate it. Even a little push in the right direction might lead to an "ah-ha!" moment.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]
Todd,

This was sent to me by Epicor, It might help a little.

Here's some documentation on the QA process in Vantage, it also includes

info on DMR Processing.

Phil Berglund,

Vantage Support

Doc 273MPS

----------------

PROBLEM DESCRIPTION:

How do items flow through the Quality Assurance module?



PROBLEM RESOLUTION:

The following is a brief description of the flow in the Quality Assurance

process:



1) An entry is made to indicate that material is defective or needs

inspection, from one of the following areas:

- Non-Conformance entry

- Assemblies

- Inventory material

- Subcontract material

- Other (Use for procedures, such as ISO 9000)

- First Article (assemblies or parts that have already been finished.)

- Labor scrap from job

- Miscellaneous receipt

- PO receipts

- RMA receipt



2) The inspector uses the Inspection interface to review the material in

question. The inspector can view these entries to see what parts need to be

inspected, then enters the quantity of the material passed and the quantity

that failed. The inspector also enters details such as where the passed and

failed material belongs, comments about the inspection, and any other

relevant comments.

a) If the items are passed, they are either sent back to the job or sent

back to inventory (depending on where they originated).

b) If failed, a DMR is created.



3) In Corrective Action, assign a cause and corrective action for the failed

parts. A corrective action entry consists of a description of the action to

be taken (an instruction), the non-conformance entry that the description

applies to, the employee responsible, the date that the action must be done,

and inspection information after the correction.



4) In DMR, decide how to deal with with the discrepant parts.

a) If the DMR is accepted, you can pass the material back to the job or

inventory.

b) If the DMR is rejected, you can scrap the material return it to the

vendor and issue a debit memo.



5) When you reject the parts in DMR processing, you are given the option to

create a debit memo automatically for the full price and quantity on the

original defect record, or to create a debit memo manually, deciding how

much the refund should be.



ADDITIONAL INFORMATION:

Version: 4.00





PROBLEM DESCRIPTION: (132MPS)

I need to assure product quality by tracking defective units. How do I set

up inspection facilities and track the parts that need to be inspected in

Vantage?



PROBLEM RESOLUTION:

Use the Quality Assurance Module to account for and inspect items or

assemblies that are defective or warrant further inspection.

The tools in the Quality Assurance Module give you the ability to identify

incidents that affect quality, track the costs of these incidents, analyze

these incidents, track corrective actions taken to ensure that the incidents

doesn't occur again, and puts all the quality processes in the same place.

This module is ideal for those concerned with the cost of defective

materials and procedures to their business, and provides a way to track,

identify and prevent incidents of low quality in their shop.

The Quality Assurance module has several areas where information about

quality can be entered and processed.

Non-Conformance Entry

Send questionable material to inspection in the course of completing a job.

You can send assemblies from a job, scrap, inventory or purchased raw

materials, and items received back from a subcontractor to inspection. The

fields on the non-conformance entry form will change according to the type

of entry you are making.

Assemblies, Scrap, and Other items must be part of a job before you can

enter a non-conformance entry for it. You can enter a non-conformance entry

for Inventory or Subcontracted Operations at any time. If defective

materials are entered through Labor Entry as part of the employee's work

record, when that record is saved, it creates a non-conformance entry in

this program with this field grayed out (unavailable).

You can still enter scrapped parts in Labor Entry or Data Collection, just

as in prior versions of Vantage. The Defective quantity entered in the Labor

Detail automatically create a non-conformance entry and be transferred to

the Assemblies tab of Inspection Processing.

Use the Non-Conformance Analysis program to print a report of all

non-conformance entries within a particular date range. This report is

separated by defective units, material issues, and scrapped materials, and

lists the part number, reason, job, qty, cost, machine and operation and

employee ID. Cost totals are also provided for defective units, material

issues, and scrapped materials.



First Articles

If you want to enter material that has already been finished, use the First

Articles program. Send finished assemblies or parts from a job to

inspection. You must enter the Job number, the quantity of defective items,

and a reason code. You are only able to select reason codes that are

assigned to the Quality Assurance type. If you are unable to select a

reason code, make sure the that in the Reason Code master files, the Quality

Assurance type has at least one reason code listed.



Inspection Processing

This feature was built upon the Inspection Processing option from the Vendor

Returns Management module. Other tabs have been added to process defective

units, inventory materials, scrapped materials, and RMA's. There are

different inspection categories with different functionality:

- Assemblies: Sent to inspection from the job by a non-conformance entry.

- First Articles: Sent to inspection from the job as finished parts.

- Inventory items: Sent to inspection from inventory by a non-conformance

entry.

- PO Receipts: Sent to inspection upon receipt.

- RMA: Sent to inspection from the RMA processng module.

- Material: Sent to inspection from the job by a non-conformance entry.

There are additional ways material can end up in Inspection.

- Scrap Transaction Entry will move any type of part into inspection

processing where it can be passed or failed.

- Miscellaneous transactions can send material to inspection.

Non-nettable: Bins now have a non-nettable status so that inspection

inventory can be moved into a non-nettable warehouse/bin, if desired.

Non-nettable bins are not included in on hand inventory. You can mark a bin

as non-nettable in Warehouse File Maintenance.



Receipt Inspection Pending Report

This report lists all items that you have received to inspection through the

receipt entry programs. It includes the value of each item received to

inspection, as well as the total value of all items awaiting inspection.



DMR Processing

This feature was built upon the DMR Processing option from the Vendor

Returns Management module. After parts are failed during inspection

processing, or rejected upon receipt, a DMR is created to move the parts to

DMR Processing for further disposition. You can accept the DMR to a job or

inventory, reject the DMR, return the parts to the vendor, or create a

debit memo.

- Accept: Returns acceptable parts to a location in your stock, to a job

material record, or to a subcontract operation record. When you accept a

quantity from a DMR, you do not automatically update the passed or failed

quantity of any source receipt record. This is because a single DMR can

have multiple sources.

- Reject: RMA identifies any return material authorization (RMA) number that

the vendor has given you to attach to this discrepant material. When you

reject the material you can Request a Debit Memo from the vendor.

(NOTE: Click the DMR Header button to assign or change the default vendor

for the Debit Memo. This is only for items marked Purchase in the part

master for which a vendor has been assigned in the Purchasing section of

Plant Maintenance---after clicking the Inv/Purch button).

You can enter as many acceptances, rejections, and debit memos requests as

you want for a single DMR. For example, you can accept a quantity into your

stock, accept a quantity into a job material record, reject a quantity and

assign it an RMA number so that you can return it to the vendor, and reject

a quantity that you will just scrap. However, the entire rejected and

accepted quantity must equal the total discrepant quantity on the DMR.



Open DMR Status Report

This report includes basic information about all open DMRs, as well as a

transaction history section. The report includes subtotals for each DMR and

a grand total of the value of all open DMRs.



Corrective Actions Tracking

This feature allows you to enter and assign corrective actions. These are

general corrective actions that can be added to non-conformance reports. You

can also track the due, completion and audit dates for corrective actions.

There is an interface that ties Document Management to inspection processing

and allows for better reporting capabilities.



Quality Performance Report

Use the Quality Performance Report to view a graphic representation of

important quality assurance statistics over periods of time. This report can

be used to view information in a graphical form such as a pie-chart, bar

chart, and the like, or it can be used to view information in a

spreadsheet-style format.



ADDITIONAL INFORMATION:

Version: 4.00

See page 273MPS for more information on Quality Assurance flow.







PAGE ID #: 536MPS



QUESTION:

A non-conformance record is being created when a po receipt is inspected and

passed to the job or stock for the full receipt quantity. Once inspected and

passed to stock or the job, a closed non-conformance record is created. Is

this by design? If so, why should material received to inspection from a PO

and passed result in a closed non-conformance record?

ANSWER:

This is by design. Anything that flows through inspection creates a

non-conformance record. This record is used for tracking purposes as well as

reporting purposes in the Quality Performance functionality.







Page ID 720MPS

HOW DOES THE 'MOVE COSTS TO DMR' OPTION AFFECT MY INVENTORY?

Move costs to DMR is available in Company Configuration for the Quality

Module. If you check this box, it will default as checked in Inspection

Processing. If checked, the costs for failed parts will move from WIP to

DMR. When that is done, WIP is credited and the inventory account (part

class or control account) for DMR is debited.

This transaction is INS-DMR and shows up after the parts are dispositioned

from the Inspection Processing Queue. Upon rejection of the failed parts in

DMR, the DMR account (part class or control account) is credited and the DMR

determined (COS) account is debited (DMR reason code account, part class DMR

write-off account, or control account's DMR write-off account). This

transaction is DMR-REJ.

Now when you finish the job and receive the completed parts (the good

quantity) to stock through Receipts from Manufacturing, a MFG-STK

transaction will occur, but only the costs from WIP will debit the inventory

account. The cost of the scrap pieces will remain in your DMR account.

If you are using average cost for your inventory, there may be an ADJ-CST

transaction that occurs as a variance on your inventory adjustment account.

The variance cost does not include the cost of the reported scrap.





Page ID 742MPS

How and when are Non-conformance entries costed?

1. ASSEMBLY: for items still in process on a job; the main component or a

subassembly. The Formula to determine the unit cost is (The Job's Total

Costs to date divided by the Job's Total Production Quantity). Look at the

Production Detail Report (PDR) to find these figures. The job must be

engineered and released before costing will occur thru nonconformance

entries; otherwise, the cost will always be $0.00.

The total costs can be affected by the Operation Sequence specified in the

Location Reporting section of the Non-Conformance entry. If left at 0, the

costs from all labor operations are included. If the operation chosen here

is less than (prior to) a higher sequence operation with costs, only the

labor costs incurred through this operation are included in the calculation.



The costs in the remaining operations are excluded, while any of their

related backflushed material costs will remain in the calculation. These

transactions will show up in a section of the PDR titled "Discrepant/Qualtiy

Transactions" with a type of ASM-INS; the unit cost and total cost are also

listed.

This transaction will also show up in the Part Tracker's Material

Transaction History for this part, but it does not create a record on the

Inventory/WIP Reconciliation report ( IWR) that is run from Job

Management---Reports. (This is because at this point, the costs have not

transferred off the job to Inspection. The costs will only transfer off

the job to this area if the

parts are then moved from Inspection to DMR processing, and the "Move Costs

to DMR"

box is checked in Quality Assurance Configuration.)

In this section, also note the Costed column on the right, with Yes or No

for each column. Yes simply means that when the transaction was moved from

Inspection Processing to DMR Processing, the box titled "Move Costs to DMR"

was checked. No indicates that it was either moved from Inspection to DMR

without this box checked, or it is still sitting in inspection Processing,

awaiting action.

2. INVENTORY: With this you are moving costs out of inventory to be

inspected, and it is costed at the part's Part Master cost. This creates

a STK-INS transaction in the Part Tracker's Material Transaction history,

and on the Inventory/WIP Reconciliation Report, too.

3. MATERIAL: With this your pulling items from the specified Material

Requirement of a job into inspection. It can be costed 2 ways, depending

on how it was brought to the job.

1. The Part Master cost if it was done from Stock through an Issue to

Manufacturing.

2. The cost off the Purchase Order when it was received to the job

thru Receiving entry. hese unit costs can be seen on the

PDR in the Material Transactions section, where a

MTL-INS transaction can also be seen for this particular entry. This

MTL-INS also show up in the Part Tracker's Material Transaction history and

on the Inventory WIP Reconciliation report.

4. SUBCONTRACT: these are costed at the actual per unit cost of the

Subcontracting transaction off the PDR. It will show in the

Subcontract Details section as a SUB-INS and also on the Inventory

WIP Reconciliation Report.

Related Document, 720MPS

----------------------------------------------

HOW DOES THE 'MOVE COSTS TO DMR' OPTION AFFECT MY INVENTORY?

(720MPS)

Move costs to DMR is available in Company Configuration for the Quality

Module. If you check this box, it will default as checked in Inspection

Processing. If checked, the costs for failed parts will move from WIP to

DMR. When that is done, WIP is credited and the inventory account (part

class or control account) for DMR is debited.

This transaction is INS-DMR and shows up after the parts are dispositioned

from the Inspection Processing Queue. Upon rejection of the failed parts in

DMR, the DMR account (part class or control account) is credited and the DMR

determined (COS) account is debited (DMR reason code account, part class DMR

write-off account, or control account's DMR write-off account). This

transaction is DMR-REJ.

Now when you finish the job and receive the completed parts (the good

quantity) to stock through Receipts from Manufacturing, a MFG-STK

transaction will occur, but only the costs from WIP will debit the inventory

account. The cost of the scrap pieces will remain in your DMR account.

If you are using average cost for your inventory, there may be an ADJ-CST

transaction that occurs as a variance on your inventory adjustment account.

The variance cost does not include the cost of the reported scrap.





1230MPS

QUESTION:

In Inventory Management or Quality Assurance there is a Reason Code master

file. Seven reason code types are listed: Scrap, Rework, Inv. Adjustment,

RMA, DMR, Quality Assurance, and Service Call. The user cannot add to or

remove from this list. However, only two of these types have G/L accounts;

Inv. Adjustment and DMR. Why do only these two have associated G/L

accounts?

ANSWER:

These are the only two that can have a direct G/L impact based on reason

code. A reason code is NOT required here, but is used in the hierarchy for

the following transactions:

1) Reason Code for Inv. Adjustment - where used?

ADJ-CST = increase or decrease of the cost of the current on

hand quantity, or a difference between the current standard cost

of a part and the purchase price. The debit side of the transaction will

first look to the Inv. Adj Reason Code account, second to the Inv. Adj

Control account.

ADJ-QTY = Decrease of the current on hand quantity for a

part. The debit side of the transaction will first look to the Inv.

Adjustment Reason Code account, second to the Inv. Adjustment Control

account.

STK-UNK = Miscellaneous issue of material not to a job. The

debit side of the G/L transaction will be first to the Inv. Adj.

Reason Code account and second to the Inventory Adjustment Control account.

2) Reason code for DMR - where used?

DMR-REJ = rejection of a DMR through DMR Processing. The

debit side of the transaction is first the DMR Reason Code account, second

the Part Class DMR Write Off account, and third the Control Account's DMR

Write Off account.

INS-REJ = rejection of an RMA receipt using RMA Disposition.

The debit side of the G/L transaction is first the DMR Reason Code account,

second the Part Class DMR Write Off account, and third the Control Account's

DMR Write Off account.

NOTE: This summary only applies to Vantage version 4.00 and only if the

Inventory Interface is turned on.







Page ID 695MPS

How can I reverse Inspection Processing Transactions?

The inspection processing queue allows quantities to be passed or failed.

Passed quantities can be moved to Stock, Job Material, or Job Subcontract.

Failed quantities move to the DMR Processing queue. If a mistake is made at

this point, the transactions can be reversed as follows:

A) Quantities passed to stock, job material, or job subcontract by mistake

can be rejected by adding a new non-conformance in Non-Conformances. This

will allow you to disposition the parts through inspection processing. You

can then choose to pass or fail once again.

B) Quantities failed by mistake will show up in DMR processing, and there

you can accept them to Stock, Job Material, Job Assembly, or Subcontract

Operation. You can choose to reject them now in DMR processing, or if you

accept them, you can later reject them by creating a new non-conformance as

in Step A.

C) If you mistakenly fail the parts and create a debit request at this

point, you can delete it, but first you must click on Header and then

re-open the DMR.

Note: DMR Accept/Reject is really your last chance to correctly disposition

the parts. Once you Reject from DMR, the transaction DMR-REJ cannot be

reversed. If you Accept, you can later choose to reject by creating a new

non-conformance as in Step A.

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 11:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] QA Module Questions


We are struggling a bit with some conceptual and terminology issues in the QA module and are seeking advice from anyone actually using QA that might shed some light on process flows. Our QA people attended the QA class and we have scoured the help screens but are only more confused than ever.

Our biggest issue at this time is understanding the difference between DMR (Discrepant Material) and NCR (Non-Conformance). When is each used and for what? To use, and the terminology we have traditionally used they seem (in the help screens anyway) to be backward. In some ways it looks like NCRs are a sort of internal RMA, that is, not correctly manufactured parts, as opposed to DMRs which appear to be either raw materials or parts worked on at a subcontractor that are not correct.

If anyone could provide some very basic definitions of when to use which (DMR or NCR) and how they relate we would very much appreciate it. Even a little push in the right direction might lead to an "ah-ha!" moment.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]
Todd,

Non conformances are any transaction that is out of the ordinary. It might
be a po line that requires a receiving inspection. That will generate a
non-conformance. A required first article inspection will generate a
non-conformance. Non-conformances can be generated by shop floor personnel
through labor collection. Non-conformances are the first level. Inspectors
will evaluate the parts associated with a non-conformance and either pass or
fail them.

If they fail then they go to the next level - DMR. You should have a
Discrepant material review committee to evaluate the scrapped material or
parts. This level will determine if the parts need to be replaced,
reworked, or accepted with a deviation waiver.

Feel free to call me if you have any questions.

Bob Bruton
Entek Corporation.
405-364-5588



-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 10:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] QA Module Questions


We are struggling a bit with some conceptual and terminology issues in the
QA module and are seeking advice from anyone actually using QA that might
shed some light on process flows. Our QA people attended the QA class and
we have scoured the help screens but are only more confused than ever.

Our biggest issue at this time is understanding the difference between DMR
(Discrepant Material) and NCR (Non-Conformance). When is each used and for
what? To use, and the terminology we have traditionally used they seem (in
the help screens anyway) to be backward. In some ways it looks like NCRs
are a sort of internal RMA, that is, not correctly manufactured parts, as
opposed to DMRs which appear to be either raw materials or parts worked on
at a subcontractor that are not correct.

If anyone could provide some very basic definitions of when to use which
(DMR or NCR) and how they relate we would very much appreciate it. Even a
little push in the right direction might lead to an "ah-ha!" moment.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
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[Non-text portions of this message have been removed]
Todd,

The way we treat the two is as follows (and I think this is what Vantage
intended):

-A Nonconformance is a reported problem. It can either be accepted back to
its origin (stock, job material, subcontract, etc) or rejected to DMR.
-DMR is a confirmed problem. It can either be rejected to scrap or accepted
back to it's origin.

The exception to this are PO receipts flagged for inspection. Since the
parts already reside in Inspection Processing, a rejection of the part puts
it directly into DMR.

Hope that helps.

Todd Gilbert
Materials Manager
Altair Technologies, Inc.


-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 8:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] QA Module Questions


We are struggling a bit with some conceptual and terminology issues in the
QA module and are seeking advice from anyone actually using QA that might
shed some light on process flows. Our QA people attended the QA class and
we have scoured the help screens but are only more confused than ever.

Our biggest issue at this time is understanding the difference between DMR
(Discrepant Material) and NCR (Non-Conformance). When is each used and for
what? To use, and the terminology we have traditionally used they seem (in
the help screens anyway) to be backward. In some ways it looks like NCRs
are a sort of internal RMA, that is, not correctly manufactured parts, as
opposed to DMRs which appear to be either raw materials or parts worked on
at a subcontractor that are not correct.

If anyone could provide some very basic definitions of when to use which
(DMR or NCR) and how they relate we would very much appreciate it. Even a
little push in the right direction might lead to an "ah-ha!" moment.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]
Think of it like this:

NonConformance Entry (All the work your inspectors do)
Pass when looks good.
Fail if you want to create a DMR.

To bad you can't do a RMA-DMR transaction though? Even though most of RMA's
get DMRs.

Patrick Winter


-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 10:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] QA Module Questions


We are struggling a bit with some conceptual and terminology issues in the
QA module and are seeking advice from anyone actually using QA that might
shed some light on process flows. Our QA people attended the QA class and
we have scoured the help screens but are only more confused than ever.

Our biggest issue at this time is understanding the difference between DMR
(Discrepant Material) and NCR (Non-Conformance). When is each used and for
what? To use, and the terminology we have traditionally used they seem (in
the help screens anyway) to be backward. In some ways it looks like NCRs
are a sort of internal RMA, that is, not correctly manufactured parts, as
opposed to DMRs which appear to be either raw materials or parts worked on
at a subcontractor that are not correct.

If anyone could provide some very basic definitions of when to use which
(DMR or NCR) and how they relate we would very much appreciate it. Even a
little push in the right direction might lead to an "ah-ha!" moment.

Thanks,
-Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
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(2) To search through old msg's goto:
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Thanks for the quick responses Jasper, Robert, Todd and Patrick! I've printed them and I think these will help our QA people a lot. If they have specific questions I'll post a new question for them.

Thanks again,
-Todd C.





[Non-text portions of this message have been removed]
Todd,

The attached are our QS9000 Work Instructions, I would appreciate if you
kept this confedential and did not pass them around. This may help you with
the process flow however I do realize that we are different companies and
can use Vantage in very different ways but anyway I hope this helps. I would
like to see more companies using this module to add weight when suggesting
enhancements. I have several I have been trying to push with little success.

Patrick Winter


-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, July 15, 2003 10:59 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] QA Module Questions


Thanks for the quick responses Jasper, Robert, Todd and Patrick! I've
printed them and I think these will help our QA people a lot. If they have
specific questions I'll post a new question for them.

Thanks again,
-Todd C.





[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
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(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/




[Non-text portions of this message have been removed]