Pros and Cons of Epicor hosted solution

Yahoo Archive
1
We are hosted/single tenant. We connect via Windows Remote Desktop, although we have tested some other options. We can create BPMs, etc.

I guess some deciding factors are: Do you have multiple locations? Do you have someone who can be the local network/server administrator? What happens if that person leaves or goes on vacation?

With a hosted solution you have to ask for things like someone to reset the app pool, do a database regeneration if you add a user-defined field, copy the live database to test, etc.

On the other hand, someone else handles the patches and such.

Rolling your can certainly be cheaper. Maybe faster, too.

Life is a jumbled up mess of tradeoffs and compromises.

Joe
2

Hello, everybody:


From your experience, can someone please layout the pros and cons of an Epicor hosted solution?  Epicor quoted us between 1500-2000/MO, while the hardware for a nice HA solution is between 12-15K.


Can someone tell me if the Epicor hosted solution is based off the EpicorWebAccess client?


Regards,,


--SF

3
No, the epicor hosted will use the regular fat client.
One down side of hosted is limited server side customization (bpm/data directives) in a shared environment they don't allow custom code

On Wednesday, March 2, 2016, sanfranc415@... [vantage] <vantage@yahoogroups.com> wrote:

 
<div>
  
  
  <p></p><p>Hello, everybody:</p><p><br></p><p>From your experience, can someone please layout the pros and cons of an Epicor hosted solution?  Epicor quoted us between 1500-2000/MO, while the hardware for a nice HA solution is between 12-15K.</p><p><br></p><p>Can someone tell me if the Epicor hosted solution is based off the EpicorWebAccess client?</p><p><br></p><p>Regards,,</p><p><br></p><p>--SF</p><p></p>

</div>
 


<div style="color:#fff;min-height:0;"></div>


--

Jose C Gomez
Software Engineer


T: 904.469.1524 mobile

Quis custodiet ipsos custodes?

4

Another con is that you are subject to them patching you up whether you are ready or not.  You don’t have ALL of the control you would normally have when you have it in house.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, March 02, 2016 7:05 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Pros and Cons of Epicor hosted solution

 

 

No, the epicor hosted will use the regular fat client.

One down side of hosted is limited server side customization (bpm/data directives) in a shared environment they don't allow custom code

On Wednesday, March 2, 2016, sanfranc415@... [vantage] <vantage@yahoogroups.com> wrote:

 

Hello, everybody:

 

From your experience, can someone please layout the pros and cons of an Epicor hosted solution?  Epicor quoted us between 1500-2000/MO, while the hardware for a nice HA solution is between 12-15K.

 

Can someone tell me if the Epicor hosted solution is based off the EpicorWebAccess client?

 

Regards,,

 

--SF



--


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
5

Hosted, You do get a choice of Multi or Single tenant.  At least that’s what was described at the last insights.

Multi-tenant, you are in a database with other company’s on a patch schedule. No bpm’s makes sense I guess.

Single tenant you are in a hosted database by yourself more control on patch timing and customization’s but cost more than multi-tenant scenario.

 

Compare all costs of you hosting, hardware: server, ups, backups local, backups off site, test server for patches, VPN connections, setting up and maintaining this stuff.

 

Patrick Winter

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, March 02, 2016 06:51
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Pros and Cons of Epicor hosted solution

 

 

Another con is that you are subject to them patching you up whether you are ready or not.  You don’t have ALL of the control you would normally have when you have it in house.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, March 02, 2016 7:05 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Pros and Cons of Epicor hosted solution

 

 

No, the epicor hosted will use the regular fat client.

One down side of hosted is limited server side customization (bpm/data directives) in a shared environment they don't allow custom code

On Wednesday, March 2, 2016, sanfranc415@... [vantage] <vantage@yahoogroups.com> wrote:

 

Hello, everybody:

 

From your experience, can someone please layout the pros and cons of an Epicor hosted solution?  Epicor quoted us between 1500-2000/MO, while the hardware for a nice HA solution is between 12-15K.

 

Can someone tell me if the Epicor hosted solution is based off the EpicorWebAccess client?

 

Regards,,

 

--SF



--


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

This e-mail and any attachments may contain confidential and privileged information. If you are not the intended and/or named recipient or recipients, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient or recipients is unauthorized and may be illegal. Any views or opinions expressed in this email are those of the author and do not necessarily represent those of the Specialty Screw Corporation. Warning: Although precautions have been taken to make sure no viruses are present in this email, Specialty Screw Corporation cannot accept responsibility for any loss or damage that may arise from the use of this email or attachments.
This e-mail and any attachments may contain confidential and privileged information. If you are not the intended and/or named recipient or recipients, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient or recipients is unauthorized and may be illegal. Any views or opinions expressed in this email are those of the author and do not necessarily represent those of the Specialty Screw Corporation. Warning: Although precautions have been taken to make sure no viruses are present in this email, Specialty Screw Corporation cannot accept responsibility for any loss or damage that may arise from the use of this email or attachments.   ­­  
6
Jose, 

Okay, so they don't allow custom code, but what about a BPM that populates fields based on the customer ID or an e-mail alert that gets sent when a new job or part is created?

Also, what if we want to add fields to a screen?

Thanks.
7
Adding fields to a screen should work and any BPM you do that is "Drag and Drop" will work


Jose C Gomez
Software Engineer


T: 904.469.1524 mobile

Quis custodiet ipsos custodes?

On Wed, Mar 2, 2016 at 12:35 PM, sanfranc415@... [vantage] <vantage@yahoogroups.com> wrote:

 
<div>
  
  
  <p>Jose, </p><div><br></div><div>Okay, so they don&#39;t allow custom code, but what about a BPM that populates fields based on the customer ID or an e-mail alert that gets sent when a new job or part is created?</div><div><br></div><div>Also, what if we want to add fields to a screen?</div><div><br></div><div>Thanks.</div><p></p>

</div>
 


<div style="color:#fff;min-height:0;"></div>

8
I work on a site that was hosted & later changed to on-site ( E9/SQL ).
While hosted, they could do all the basic stuff, custom code, BPMs BAMs etc... all no problem. (it was possible to get ODBC on the server, never did get a client working though).

The only common complaint was how involved it was to resolve seemingly "simple" issues. Especially the fact that you had to coordinate between tech support and hosting staff. As they were separate departments and didn't talk directly to each other (at that time). i.e tech support would send a patch under one call. A separate call with hosting to apply the patch.

I might have reservations if you have any advanced customization projects.
The decision to finally move onsite was made after a new custom had been approved.
t was going to be too complicated/difficult to implement the changes on the hosted site. (Some of the items involved were APM, Adv. Quality, Service Connect, etc...).

Once the hardware had been installed, moving from hosted turned out to be pretty easy. Today there's more admin involved, but nothing overwhelming and no extra personnel were added.

So for me personally I just prefer onsite for the control, immediacy.
Hosting works pretty well too...
I don't have much of an opinion about TCO between hosted  vs onsite.
- My gut tells me that after all things are considered, it's a wash.