Print preview problem

Sounds like your database (or network) is running mighty slow in general. 45 to 50 seconds to launch Vantage is a LOONNGG time. No wonder a Print Preview takes a long time also, there are lots of records to recover many times. I would look into network issues.

Or you can try intalling a Vantage Client right on your server. To do this, map the network driver on the server just like you do for a regular workstation. Then run VantageClientSetup.exe like you would for a workstation. But BE SURE TO UNCHECK THE BOX THAT SAYS "INSTALL PROGRESS SOFTWARE". Progress is already installed on your server. You are basically just setting up the Vantage icons and entering a line in your Services file for Vantage.

After installing a Vantage Client on your server, run Vantage from the server and see if the login and print preview still takes a long time. If it does, then it is not a network issue and you have a couple options.
1. Fine tune your database parameters. Wayne Cox can give you some good pointers here, or you can call Epicor and they can help you too.
2. Buy a faster server.

I would say Option 1 is the better option.

Troy Funte
Liberty Electronics

----- Original Message -----
From: sharma_nalini@...
To: vantage@yahoogroups.com
Sent: Monday, November 05, 2001 9:54 AM
Subject: [Vantage] Re: Print preview problem


Hi Terry, Thank you very much for response,
It takes almost a 45-50 seconds to launch Vantage at first on all my
computers, and when we select the print preview for any form from
vantage it takes almost a minute to bring the preview.
Yes i have Norton antivirus installed on the network but i already
exclude network and that drive from real time protection and select
that scan on create.Earlier vantage was taking more than a minute but
after i read from yahoo group that if we exclude vantage drive,the
issue will be resolved and of course it takes less time than that but
for forms it is same.


> How long does it take to launch Vantage in the first place? What
else is
> running on that computer? Any antivirus software that perhaps
needs some
> exclusions configured? Have you tried the task manager to see what
may be
> happening?
>
> Call me if you want to discuss.
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St.
Ext.
> Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@c...
> <mailto:tlw@c...> www.chipsco.com <http://www.chipsco.com/>
>
> -----Original Message-----
> From: sharma_nalini@y... [mailto:sharma_nalini@y...]
> Sent: Friday, November 02, 2001 2:11 PM
> To: vantage@y...
> Subject: [Vantage] Re: Print preview problem
>
> no one knows has the answer or it is a stupid question.
>
>
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17
050071
> 83:HM/A=847665/R=0/*http://ads.x10.com/?
bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
>
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=84766
5/R=1>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
> <http://docs.yahoo.com/info/terms/> .
>
>
> [Non-text portions of this message have been removed]


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
When ever we want to see print preview for crystal report from
vantage in takes almost a minute to come up onscreen.
Does any body know how can i improve the speed.
no one knows has the answer or it is a stupid question.
To use an old cliche, the only stupid question is the one that goes unasked.

How long does it take to launch Vantage in the first place? What else is
running on that computer? Any antivirus software that perhaps needs some
exclusions configured? Have you tried the task manager to see what may be
happening?

Call me if you want to discuss.

Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@...
<mailto:tlw@...> www.chipsco.com <http://www.chipsco.com/>

-----Original Message-----
From: sharma_nalini@... [mailto:sharma_nalini@...]
Sent: Friday, November 02, 2001 2:11 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Print preview problem

no one knows has the answer or it is a stupid question.




Yahoo! Groups Sponsor
ADVERTISEMENT

<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17050071
83:HM/A=847665/R=0/*http://ads.x10.com/?bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=847665/R=1>


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]
Terry,

Do you have crystal reports installed on the workstations that are having
the performance issue?

If you can, open up one of the reports in crystal, verify the database and
refresh the report. If it still takes a minute, then the problem is
probably on the workstation end of things.

If not, it could just be that the file access to your server is slow. When
progress launches a preview of a crystal report, it has to load CRPE32.dll.

Try printing the Quote form.

If quote report is hanging, is it at the screen that says "Quote Print", or
does it hang after the
print preview window has shown up.

You may want to stick a parameter field in the report. By doing so, you
will be prompted to enter the value. When the value comes up, then you know
that CRPE32.dll has been loaded into memory, and the report file has been
retrieved from the network. If its hanging after that, then the problem
couldbe with the workstation.

Is the problem specific to one report, one workstation?


There are so many variables involved, but this should get you started
troubleshooting.

Let me know what you find.


Best Regards,

Thaddeus


-----Original Message-----
From: Terry Williams [mailto:tlw@...]
Sent: Friday, November 02, 2001 1:29 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Print preview problem


To use an old cliche, the only stupid question is the one that goes unasked.

How long does it take to launch Vantage in the first place? What else is
running on that computer? Any antivirus software that perhaps needs some
exclusions configured? Have you tried the task manager to see what may be
happening?

Call me if you want to discuss.

Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@...
<mailto:tlw@...> www.chipsco.com <http://www.chipsco.com/>

-----Original Message-----
From: sharma_nalini@... [mailto:sharma_nalini@...]
Sent: Friday, November 02, 2001 2:11 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Print preview problem

no one knows has the answer or it is a stupid question.




Yahoo! Groups Sponsor
ADVERTISEMENT

<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17050071
83:HM/A=847665/R=0/*http://ads.x10.com/?bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=847665/R=1>


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .


[Non-text portions of this message have been removed]


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
Hi Terry, Thank you very much for response,
It takes almost a 45-50 seconds to launch Vantage at first on all my
computers, and when we select the print preview for any form from
vantage it takes almost a minute to bring the preview.
Yes i have Norton antivirus installed on the network but i already
exclude network and that drive from real time protection and select
that scan on create.Earlier vantage was taking more than a minute but
after i read from yahoo group that if we exclude vantage drive,the
issue will be resolved and of course it takes less time than that but
for forms it is same.


> How long does it take to launch Vantage in the first place? What
else is
> running on that computer? Any antivirus software that perhaps
needs some
> exclusions configured? Have you tried the task manager to see what
may be
> happening?
>
> Call me if you want to discuss.
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St.
Ext.
> Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@c...
> <mailto:tlw@c...> www.chipsco.com <http://www.chipsco.com/>
>
> -----Original Message-----
> From: sharma_nalini@y... [mailto:sharma_nalini@y...]
> Sent: Friday, November 02, 2001 2:11 PM
> To: vantage@y...
> Subject: [Vantage] Re: Print preview problem
>
> no one knows has the answer or it is a stupid question.
>
>
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17
050071
> 83:HM/A=847665/R=0/*http://ads.x10.com/?
bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
>
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=84766
5/R=1>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
> <http://docs.yahoo.com/info/terms/> .
>
>
> [Non-text portions of this message have been removed]
No i do not have crystal report installed on the work staions it is
just on server and only on my workstaion but at my workstaion it
takes same time.


> Do you have crystal reports installed on the workstations that are
having
> the performance issue?
>
> If you can, open up one of the reports in crystal, verify the
database and
> refresh the report. If it still takes a minute, then the problem is
> probably on the workstation end of things.
>
> If not, it could just be that the file access to your server is
slow. When
> progress launches a preview of a crystal report, it has to load
CRPE32.dll.
>
> Try printing the Quote form.
>
> If quote report is hanging, is it at the screen that says "Quote
Print", or
> does it hang after the
> print preview window has shown up.
>
> You may want to stick a parameter field in the report. By doing
so, you
> will be prompted to enter the value. When the value comes up, then
you know
> that CRPE32.dll has been loaded into memory, and the report file
has been
> retrieved from the network. If its hanging after that, then the
problem
> couldbe with the workstation.
>
> Is the problem specific to one report, one workstation?
>
>
> There are so many variables involved, but this should get you
started
> troubleshooting.
>
> Let me know what you find.
>
>
> Best Regards,
>
> Thaddeus
>
>
> -----Original Message-----
> From: Terry Williams [mailto:tlw@c...]
> Sent: Friday, November 02, 2001 1:29 PM
> To: vantage@y...
> Subject: RE: [Vantage] Re: Print preview problem
>
>
> To use an old cliche, the only stupid question is the one that goes
unasked.
>
> How long does it take to launch Vantage in the first place? What
else is
> running on that computer? Any antivirus software that perhaps
needs some
> exclusions configured? Have you tried the task manager to see what
may be
> happening?
>
> Call me if you want to discuss.
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St.
Ext.
> Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@c...
> <mailto:tlw@c...> www.chipsco.com <http://www.chipsco.com/>
>
> -----Original Message-----
> From: sharma_nalini@y... [mailto:sharma_nalini@y...]
> Sent: Friday, November 02, 2001 2:11 PM
> To: vantage@y...
> Subject: [Vantage] Re: Print preview problem
>
> no one knows has the answer or it is a stupid question.
>
>
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17
050071
> 83:HM/A=847665/R=0/*http://ads.x10.com/?
bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
>
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=84766
5/R=1>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
> <http://docs.yahoo.com/info/terms/> .
>
>
> [Non-text portions of this message have been removed]
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
No i do not have crystal report installed on the work staions it is
just on server and only on my workstaion but at my workstaion it
takes same time.


> Do you have crystal reports installed on the workstations that are
having
> the performance issue?
>
> If you can, open up one of the reports in crystal, verify the
database and
> refresh the report. If it still takes a minute, then the problem is
> probably on the workstation end of things.
>
> If not, it could just be that the file access to your server is
slow. When
> progress launches a preview of a crystal report, it has to load
CRPE32.dll.
>
> Try printing the Quote form.
>
> If quote report is hanging, is it at the screen that says "Quote
Print", or
> does it hang after the
> print preview window has shown up.
>
> You may want to stick a parameter field in the report. By doing
so, you
> will be prompted to enter the value. When the value comes up, then
you know
> that CRPE32.dll has been loaded into memory, and the report file
has been
> retrieved from the network. If its hanging after that, then the
problem
> couldbe with the workstation.
>
> Is the problem specific to one report, one workstation?
>
>
> There are so many variables involved, but this should get you
started
> troubleshooting.
>
> Let me know what you find.
>
>
> Best Regards,
>
> Thaddeus
>
>
> -----Original Message-----
> From: Terry Williams [mailto:tlw@c...]
> Sent: Friday, November 02, 2001 1:29 PM
> To: vantage@y...
> Subject: RE: [Vantage] Re: Print preview problem
>
>
> To use an old cliche, the only stupid question is the one that goes
unasked.
>
> How long does it take to launch Vantage in the first place? What
else is
> running on that computer? Any antivirus software that perhaps
needs some
> exclusions configured? Have you tried the task manager to see what
may be
> happening?
>
> Call me if you want to discuss.
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St.
Ext.
> Meadville, PA 16335 p.8143336331 x236 f.8143372548 tlw@c...
> <mailto:tlw@c...> www.chipsco.com <http://www.chipsco.com/>
>
> -----Original Message-----
> From: sharma_nalini@y... [mailto:sharma_nalini@y...]
> Sent: Friday, November 02, 2001 2:11 PM
> To: vantage@y...
> Subject: [Vantage] Re: Print preview problem
>
> no one knows has the answer or it is a stupid question.
>
>
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
<http://rd.yahoo.com/M=215002.1711356.3237013.1261774/D=egroupweb/S=17
050071
> 83:HM/A=847665/R=0/*http://ads.x10.com/?
bHlhaG9vbW9uc3RlcjcuZGF0=1004728286%
>
3eM=215002.1711356.3237013.1261774/D=egroupweb/S=1705007183:HM/A=84766
5/R=1>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
> <http://docs.yahoo.com/info/terms/> .
>
>
> [Non-text portions of this message have been removed]
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/