Print error - Access Denied

Epicor ERP 10
1

I have someone getting this error when trying to Print Checks in E10. I have never seen this error before.

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I am still waiting on the user to try print preview mode.

any thoughts?

2

You probably have IT Managing Permissions to that Printer, either the User, Epicor Service Account or the Computer (Server) isn’t in the proper Active Directory Group. It is usually done, to prevent everyone from printing to the “Check Printer”.

3

thanks I will check on that.