Hello!
AR is trying to perform a writeoff/adjustment on an invoice. We get the following error:
Upon further inspection in CashDtl I see we have an unposted Credit Memo from awhile ago:
How can we get that darn thing posted?
This is what I see in CashHead:
In invoice head:
Is the unposted receipt sitting in the Review Journal? Financial Management \ General Ledger \ General Operations.
I think we had a similar issue with a invoice and were able to make an updateable BAQ and reset the posted flag.
Just saw this myself @jgehling, I think we concluded that you cannot write off a Credit Memo. You might have to do a misc invoice and then apply the CM to it.
@E102016 its not in the review journal, but that may be a viable workaround
@Mark_Wonsil I’ll try that approach and see if it fixes this first.
I’d rather back this out / correct it in a proper way first.
I completely agree. Should be able to do a “cancellation invoice” on CMs…